Hello dear community,

We have revised our support request tool to process your requests even more efficiently. The new version was made available for immediate use on 13.03.2025. With an improved user interface that guides you through the process in five simple steps, your support requests will be even easier to submit and you will always have an overview of your tickets via the new SiePortal support interface.

Step 1: Select the product

Step 2: Description of the problem

Step 3: Create a support request

Step 4: Final check

Step 5: Sending the support request

You can access the new support request tool here:https://sieportal.siemens.com/en-ww/mysieportal/support-requests/create?lc=en-ww

Alternatively, you can follow the navigation:

Kind regards, the Forum Support Team