4/6/2023 2:51 PM | |
Joined: 2/6/2020 Last visit: 4/29/2024 Posts: 23 Rating: (0) |
Hi, I have exactly the same problem with the same KTP700. Program uploads, but can't reset and touchscreen does not work. Also tried to connect with SmartServer as license is in this touchscreen, but unsuccesfully. How to reset or to do that it wont happen again. Touchscreen was used for a month only ( It was working before), unfortunatelly it was in stock about two years before, thats why I'm not sure about warranty... Any help would be apreciated. Thank you! ------------------------------------------------------------------------------------------ |
Last edited by: Jen_Moderator at: 04/09/2023 06:52:00New subject after splitting |
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4/10/2023 1:49 PM | |
Joined: 12/16/2021 Last visit: 8/22/2023 Posts: 126 Rating: (1) |
Hi ALLWE, Watch Guide video to reset and backup file can be use to restore you old program. Thanks
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Last edited by: Jen_Moderator at: 04/11/2023 10:16:05Video embedded. If The Information Helpful, Then Don't Forget Give (To thank ) and Rate It |
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4/16/2023 9:55 PM | |
Joined: 2/6/2020 Last visit: 4/29/2024 Posts: 23 Rating: (0) |
Hi, The problem is that needs to press 3 times start to recover button. Touch screen not working at all. |
4/17/2023 7:57 AM | |
Joined: 8/3/2009 Last visit: 5/3/2024 Posts: 12882 Rating: (1643)
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Hello Allwe If the touch does not work then it seems that there is no other way to send the device to SIemens repair center https://support.industry.siemens.com/cs/ww/en/view/22639376 Bye Murof |
Last edited by: Murof at: 04/17/2023 07:57:57If this Information really helps, you could use the Rate function |
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