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logosoft does not see the nic card

Created by: rhough1 at: 10/18/2017 5:13 PM (8 Replies)

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10/18/2017 5:13 PM	Rate (0)
rhough1 Member Joined: 10/16/2017 Last visit: 10/1/2024 Posts: 4 Rating: (0)	Hi , Logosoft 7 worked fine but after upgrade to version 8 the program does not see the nic card on my laptop. Is anybody else having this problem cannot load the program without it.

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10/18/2017 5:25 PM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 11/3/2024 Posts: 34132 Rating: (4250)	What is a "nic card"? LAN or WLAN Adapter?

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10/18/2017 5:46 PM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 11/3/2024 Posts: 34132 Rating: (4250)	How did you determine that the card is not recognized by LOGO! Soft? Is there an error message? If so, please make a screenshot.

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10/18/2017 7:50 PM	Rate (0)
rhough1 Member Joined: 10/16/2017 Last visit: 10/1/2024 Posts: 4 Rating: (0)	trying to us lan here are some pics Attachment 3 pics.zip (140 Downloads)

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10/18/2017 8:20 PM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 11/3/2024 Posts: 34132 Rating: (4250)	Is the driver for the Intel 82579LM Gigabit Network Connection up to date? What operating system does your PC / laptop have? Which version of LOGO! Soft Comfort did you install?

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10/18/2017 8:32 PM	Rate (0)
rhough1 Member Joined: 10/16/2017 Last visit: 10/1/2024 Posts: 4 Rating: (0)	Yes the network driver is up to date logo version 8.1 was updated from version 7 windows 7 pro sp1 intell core i7 2.7 ghz ram 8 gigs 64 bit os

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10/18/2017 8:47 PM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 11/3/2024 Posts: 34132 Rating: (4250)	Meanwhile, there is Service Pack 1 for LSC V8.1. You can download the setup file here. https://www.automation.siemens.com/salesmaterial-as/software/logo/upgrade/Windows/VM/win64/setup.exe After downloading the "setup.exe" file, install it as an administrator.

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10/18/2017 9:12 PM	Rate (0)
rhough1 Member Joined: 10/16/2017 Last visit: 10/1/2024 Posts: 4 Rating: (0)	installed as admin still same thing

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10/18/2017 9:43 PM	Rate (0)
ixo65 Grandmaster-Expert Joined: 12/18/2014 Last visit: 11/3/2024 Posts: 34132 Rating: (4250)	There seems to be something basic in the installation failed. In your place I would start a Support Request.

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