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TIA V20 installation error

Created by: Petr Broza at: 7/4/2025 9:29 AM (1 Replies)

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7/4/2025 9:29 AM	Rate (0)
Petr Broza Bronze Member Joined: 5/27/2014 Last visit: 11/20/2025 Posts: 128 Rating: (7)	Hi, I'm trying to install TIA V20. I run setup with admin right, but installation end up with errors. From the log (TIAP_SIMATIC_TIAP20_Setup.log) I noticed, that SOURCEMGMT is adding some old location as source for installation packages, altrough TIA V20 instllation files ale located at completely different location MSI (s) (D4:68) [15:04:19:613]: ***** RunEngine: *** Product: D:\TIA\TIA_PORTAL_STEP7_PROF_SAFETY_WINCC_V20\InstData\Simatic\Media\TIAP_SIMATIC.msi *** Action: *** CommandLine: ****** MSI (s) (D4:68) [15:04:19:614]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (D4:68) [15:04:19:678]: Warning: Local cached package 'C:\WINDOWS\Installer\9a0248f.msi' is missing. MSI (s) (D4:68) [15:04:19:678]: User policy value 'SearchOrder' is 'nmu' MSI (s) (D4:68) [15:04:19:678]: User policy value 'DisableMedia' is 0 MSI (s) (D4:68) [15:04:19:678]: Machine policy value 'AllowLockdownMedia' is 0 MSI (s) (D4:68) [15:04:19:678]: SOURCEMGMT: Media enabled only if package is safe. MSI (s) (D4:68) [15:04:19:678]: SOURCEMGMT: Looking for sourcelist for product {20EB51F7-5076-47B3-A876-20A76403A91C} MSI (s) (D4:68) [15:04:19:678]: SOURCEMGMT: Adding {20EB51F7-5076-47B3-A876-20A76403A91C}; to potential sourcelist list (pcode;disk;relpath). MSI (s) (D4:68) [15:04:19:678]: SOURCEMGMT: Now checking product {20EB51F7-5076-47B3-A876-20A76403A91C} MSI (s) (D4:68) [15:04:19:678]: SOURCEMGMT: Media is enabled for product. MSI (s) (D4:68) [15:04:19:678]: SOURCEMGMT: Attempting to use LastUsedSource from source list. MSI (s) (D4:68) [15:04:19:678]: SOURCEMGMT: Trying source D:\NEW NOTEBOOK INSTALATION\TIAPORTA V20\TIA_PORTAL_STEP7_PROF_SAFETY_WINCC_V20\InstData\Simatic\Media\.** Then he complains the package is not there (of course it is not since I'm running installation from D:\TIA\TIA_PORTAL_STEP7_PROF_SAFETY_WINCC_V20 not from D:\NEW NOTEBOOK INSTALATION\TIAPORTA V20\TIA_PORTAL_STEP7_PROF_SAFETY_WINCC_V20 MSI (s) (D4:68) [15:04:19:679]: Note: 1: 2203 2: D:\NEW NOTEBOOK INSTALATION\TIAPORTA V20\TIA_PORTAL_STEP7_PROF_SAFETY_WINCC_V20\InstData\Simatic\Media\TIAP_SIMATIC.msi 3: -2147287037 MSI (s) (D4:68) [15:04:19:679]: SOURCEMGMT: Source is invalid due to missing/inaccessible package. Why is this happening?
	Last edited by: Petr Broza at: 07/04/2025 09:30:10 TIA V20 update 3 Dell Precision 7540
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7/28/2025 8:21 AM	Rate (0)
Murof Platinum Member Joined: 8/3/2009 Last visit: 12/19/2025 Posts: 16612 Rating: (1943)	Hello Petr Broza Which Operating System do you use? Is it a real PC system or a virtualized PC? Do you work with an ISO file or with Installation DVD? Do you have tried to download the ISO again from Siemens Website? https://support.industry.siemens.com/cs/de/en/view/109963850 bye Murof
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