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hmi does not read or takes time to read values from 6 plcs

1/11/2023 3:15 PM	Rate (0)
blyshchak Regular Member Joined: 12/23/2019 Last visit: 11/24/2025 Posts: 29 Rating: (1)	hello everyone I have a curious problem, my HMI does not read or takes time to read the variables of the 6 plcs (6 different HMI connections) Initially the project was made with V16 + facepaltes +10k power tags. Migrated to v17 UPDATE 5 (got bigger to 40k). With their licenses and everything correct. Every time I download hmi changes it takes more than 1 hour to read variables/values. Does anyone know where the problem could come from? I have 2 servers with 2 Runtimes 10.x.x.5 and 10.x.x.6 for redundancy issue. The same project runs on the 2 servers. Thanks for advanced attached capture. Attachment err_log.png (429 Downloads)

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1/11/2023 3:15 PM	Rate (0)
blyshchak Regular Member Joined: 12/23/2019 Last visit: 11/24/2025 Posts: 29 Rating: (1)	pic 2 Attachment err_hmi.png (612 Downloads)

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1/12/2023 8:19 AM	Rate (0)
8Noodles Posts: 1086 Rating: (53)	Hi, which HMI are you using?
8Noodles Posts: 1086 Rating: (53)
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1/12/2023 8:52 AM	Rate (0)
blyshchak Regular Member Joined: 12/23/2019 Last visit: 11/24/2025 Posts: 29 Rating: (1)	8Noodles Hi, which HMI are you using? 8Noodles hello! It is not HMI, it is RUNTIME (visualization via web browser)
	Last edited by: blyshchak at: 01/12/2023 08:52:53
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1/13/2023 6:06 PM	Rate (0)
rdoliveira Platinum Expert Joined: 4/26/2012 Last visit: 12/26/2025 Posts: 1653 Rating: (191)	Hello, today I have the connection, with 2 PLCs in my project (V18). Can you put an image of the connections configuration? How many tags on a single screen do you have? good luck.
	"Always make a backup before performing any tests and check the best time to do so. Obrigado.
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