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TP700 OS version not updating

Created by: Bysulo24 at: 2/5/2023 9:25 AM (17 Replies)

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4/10/2023 10:52 AM	Rate (0)
Bysulo24 Regular Member Joined: 10/16/2020 Last visit: 7/31/2024 Posts: 32 Rating: (0)	Swarley92 Hi! Are you using virtual machine? Is the software updated to last version? and the panel images installed? I just bought the device I can't update the os version Attachment 121212.PNG (692 Downloads)

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4/10/2023 10:54 AM	Rate (0)
Bysulo24 Regular Member Joined: 10/16/2020 Last visit: 7/31/2024 Posts: 32 Rating: (0)	Esdras_PLCTag Hi Bysulo24 The HMI cannot be found on network. There are some settings you have to check. - IP address on HMI - IP address on your PC - HMI Transfer Mode Activated You can find this information on manual:SIMATIC STEP 7 Basic/Professional V18 and SIMATIC WinCC V18 - Page 16625 - Compiling and Loading - Chapter 16 Best regards, i am doing everything right but it is not working in transfer mode version v12 but i am using tia portal v17

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4/10/2023 10:59 AM	Rate (0)
Esdras_PLCTag Advanced Member Joined: 7/19/2010 Last visit: 12/4/2025 Posts: 54 Rating: (5)	Hi Bysulo24 You need to do Image Upgrade. Put the HMI on Transfer Mode to do it. On your image121212.PNG there is a warning message where the HMI isn´t in Transfer Mode. Best regards,
	Esdras Lopes Cardoso PLCTag Automação de Sistemas esdras@plctag.com.br www.plctag.com.br www.linkedin.com/company/plctag/
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4/10/2023 11:14 AM	Rate (0)
Bysulo24 Regular Member Joined: 10/16/2020 Last visit: 7/31/2024 Posts: 32 Rating: (0)	Esdras_PLCTag Hi Bysulo24 You need to do Image Upgrade. Put the HMI on Transfer Mode to do it. On your image121212.PNG there is a warning message where the HMI isn´t in Transfer Mode. Best regards, in download mode but not working Attachment IMG_4982.JPEG (521 Downloads)
	Last edited by: Bysulo24 at: 04/10/2023 11:15:29
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4/10/2023 11:36 AM	Rate (0)
Esdras_PLCTag Advanced Member Joined: 7/19/2010 Last visit: 12/4/2025 Posts: 54 Rating: (5)	Hi Bysulo24, Can you access the HMI via ping command, using COMMAND PROMPT? Best Regards,
	Esdras Lopes Cardoso PLCTag Automação de Sistemas esdras@plctag.com.br www.plctag.com.br www.linkedin.com/company/plctag/
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4/17/2023 8:14 PM	Rate (0)
Bysulo24 Regular Member Joined: 10/16/2020 Last visit: 7/31/2024 Posts: 32 Rating: (0)	Bysulo24 I tried everything, I couldn't, I tried from tia portal and pro save, I couldn't install a program and update the OS version Finally I did, I downloaded TP700 display from Tia portal with USB cable. Another problem is, I changed the IP address, it had an IP like 192.168.0.99, I installed 10.10.24.1, it's ridiculous. Attachment IMG_5031.JPEG (436 Downloads)

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4/19/2023 1:07 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 12/19/2025 Posts: 16612 Rating: (1943)	Hello Bysulo24 Does the download work now aber the initial loading/OS Update? Also it seems to be an older panel if the initial image that is on the panel is a v12... If you do have trouble again I would do a Reset to factory settings. When you have on of the newer OS Versions installed then you can also work with USB Stick or SD Card for project transfer or OS Update without online connection bye Murof
	If this Information really helps, you could use the Rate function
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4/23/2023 8:58 AM	Rate (0)
Bysulo24 Regular Member Joined: 10/16/2020 Last visit: 7/31/2024 Posts: 32 Rating: (0)	Murof Hello Bysulo24 Does the download work now aber the initial loading/OS Update? Also it seems to be an older panel if the initial image that is on the panel is a v12... If you do have trouble again I would do a Reset to factory settings. When you have on of the newer OS Versions installed then you can also work with USB Stick or SD Card for project transfer or OS Update without online connection bye Murof Hello Murof, it's working flawlessly now. project v17 but hmi panel v12 i couldn't install program for it but i solved the problem. Good work, Bysulo24
	Last edited by: Jen_Moderator at: 04/24/2023 09:22:09 Text formatting optimized.
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