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Workaround and Solution for crash when compiling TIA

Created by: LC7032 at: 5/21/2024 9:16 AM (5 Replies)

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5/21/2024 9:16 AM	Rate (2)
LC7032 Regular Member Joined: 4/28/2015 Last visit: 11/12/2024 Posts: 21 Rating: (20)	Latest News to this Topic! Feedback from Techncial Support Germany to my colleague: "The issue is still under investigation". Affected TIA Portal-Versions: V16 up to current Update 6 V17 up to current Update 6 V18 up to current Update 3 V19 up to current Update 1 Affected Microsoft-Updates: KB5037926 for Windows 10 1607 KB5038285 for Windows 10 22H2 KB5037587 for Windows 10 22H2 KB5037591 for Windows 11 22H2 Quick workaround: uninstall the KB or use a virtual machine without the above updates. Best Regards Christian 2024-05-27 > Update: there is a new FAQ with further workarounds: https://support.industry.siemens.com/cs/ww/en/view/109971630 2024-06-05 > Update: you can get an patch from SIEMENS by opening a support request (SR) at the technical support. Also mentioned in the section "Solution" of the FAQ 109971630.
	Last edited by: LC7032 at: 05/27/2024 13:35:26 Last edited by: LC7032 at: 05/27/2024 13:36:30 Last edited by: Jen_Moderator at: 05/28/2024 04:24:00 Copy of post created. Last edited by: LC7032 at: 06/05/2024 12:56:59 Last edited by: Jen_Moderator at: 06/06/2024 05:24:43 Headline optimized.
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This contribution was helpful to 1 thankful Users tilha

5/25/2024 5:33 PM	Rate (0)
AutoGen_861515 Member Joined: 4/28/2015 Last visit: 10/8/2024 Posts: 11 Rating: (4)	See also https://support.industry.siemens.com/cs/us/en/view/109971630
	Last edited by: AutoGen_861515 at: 05/25/2024 17:33:54 Last edited by: Jen_Moderator at: 05/27/2024 05:19:36 Link optimized. Last edited by: Jen_Moderator at: 05/28/2024 04:24:13 Copy of post created
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This contribution was helpful to 1 thankful Users Hati

6/5/2024 12:52 PM	Rate (1)
LC7032 Regular Member Joined: 4/28/2015 Last visit: 11/12/2024 Posts: 21 Rating: (20)	Hey Guys, as of today, there is a patch for TIA from SIEMENS. You can get it with a ticket (SR) to Technical Support. This is what it says in the "Solution" section of the FAQ with the ID: 109971630 Best Regards, Christian
	Last edited by: Jen_Moderator at: 06/06/2024 05:25:04 Copy of post created.
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This contribution was helpful to 4 thankful Users Hati Contr0lfr3ak14 Daniel_Hilal Rémmii

7/11/2024 6:53 PM	Rate (0)
nj05 Member Joined: 1/7/2021 Last visit: 7/12/2024 Posts: 4 Rating: (1)	The patch is still not available for general download? Why not release it instead of being necessary the individual requests?

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7/11/2024 6:57 PM	Rate (0)
0_Einstein Diamond Expert Joined: 7/7/2010 Last visit: 11/19/2024 Posts: 15406 Rating: (2446)	If I were to guess, which I am indeed doing, it is so Siemens can keep track of the situations resulting in the need for the download. Otherwise, they tend to lose track of it as quite a few downloads will be from people caching local copies of it "just in case" when they are out at customer locations without internet access (perhaps) and might need it - and may never actually use it. nj05 The patch is still not available for general download? Why not release it instead of being necessary the individual requests?
	science guy
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11/14/2024 8:11 AM	Rate (0)
simonspt Regular Member Joined: 3/25/2015 Last visit: 11/15/2024 Posts: 71 Rating: (2)	Good morning. Seems that after lates Windows 10 updates, the issue is back in some way. TIA Portal V18 Upd5 Crashes when opening Settings due to a criptographic error. I have Windows 10 Pro 22H2 (6.3.19045.5131) Latest updates installed: KB5045933 KB5048239 KB5046613 Crash report details: System.Security.Cryptography.CryptographicException: Key not valid for use in specified state Call Stack: System.Security.Cryptography.ProtectedData.Unprotect(Byte[] encryptedData, Byte[] optionalEntropy, DataProtectionScope scope)▶Siemens.Simatic.Hmi.Utah.Transfer.TransferSettings.SecureHmiSimulationService.AttachSettingServiceAndAdapter()▶Siemens.Automation.Basics.DlcLifetimeManager.TryGetDlc(IWorkingContext workingContext, IDlcMetaInfo dlcMetaInfo, IDlc dlcForCloning, IDlc& dlc)▶ I have alreay opened a Service Request, but I was wondering if somebody have a workaround for this in the mean time.
	Kind regards Simon B.
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