Skip to Content

SiePortal

The integrated platform for your product selection, buying and support workflow - bringing together Industry Mall and Online Support.

SiePortalDeutsch

Search

Home
Support Support
{{(apiData.Support | filter:{'rank':1}:true)[0].title}} Support
- Menu temporary not available
- Menu temporary not available
- Menue temporary not available
- {{item.title}}

Products & Services
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
Support Support
{{(apiData.Support | filter:{'rank':1}:true)[0].title}} Support
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
MySiePortal MySiePortal
{{(apiData.MySiePortal | filter:{'rank':1}:true)[0].title}} MySiePortal
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
Cart ({{apiData.CartCount}})

Navigation

WinCC 7.5 No access to the SQL server, data loss possible.

Created by: DzintarsP at: 10/30/2020 7:32 AM (6 Replies)

Rating (0)

Thanks 1

7 Entries

10/30/2020 7:32 AM	Rate (0)
DzintarsP Posts: 2 Rating: (0)	PC: Win 2016 server, WinCC 7.5 SP1 Upd2, SQL 2016 Problem: When a new segment is created, the following message appears: No access to the SQL server, data loss possible.
DzintarsP Posts: 2 Rating: (0)
Suggestion To thank Quote Answer

10/30/2020 12:26 PM	Rate (0)
Healthcheck Posts: 821 Rating: (41)	Hi, is message queing in windows activated`? Is your system compatible? Chech here: https://support.industry.siemens.com/kompatool/pages/main/index.jsf Another possibility to solve: You have to deactivate WinCC RT & then go to Alarm Logging. At there you will find Message archive option. Just right click it & reset the archive, After then restart PC & WinCC. Is the SQL service running? B.R.
Healthcheck Posts: 821 Rating: (41)
Suggestion To thank Quote Answer

10/30/2020 2:34 PM	Rate (0)
DzintarsP Posts: 2 Rating: (0)	Healthcheck is message queing in windows activated`? Yes,its activated Is your system compatible? Chech here: https://support.industry.siemens.com/kompatool/pages/main/index.jsf Yes,its compatible Another possibility to solve: You have to deactivate WinCC RT & then go to Alarm Logging. At there you will find Message archive option. Just right click it & reset the archive, After then restart PC & WinCC. It was done. Everything works only when it's time for a new segment, again alarm :No access to the SQL server, data loss possible. Is the SQL service running? Yes, SQL run
DzintarsP Posts: 2 Rating: (0)
Suggestion To thank Quote Answer

10/31/2020 9:28 AM	Rate (0)
Healthcheck Posts: 821 Rating: (41)	Hi, in this case I would recommend to create a service request and send the SDT data to the technical support: https://support.industry.siemens.com/cs/ww/en/sc/2090 Regards
Healthcheck Posts: 821 Rating: (41)
Suggestion To thank Quote Answer

4/11/2022 9:08 AM	Rate (0)
igranda4 Regular Member Joined: 9/27/2016 Last visit: 11/18/2025 Posts: 5 Rating: (0)	Hi all. I think i've fixed the problem. Somehow, WinCC is archiving messages exceeding the limits specified. To fix it quickly, reset the Alarm Loggin Database by right click con Alarm Loggin -> Messages and then Archive Configuration -> Reset. Anyway, you'll have to check why your WinCC server is archiving messages with no limit... but i think it can be just a bug. Regards,

Suggestion To thank Quote Answer
This contribution was helpful to 1 thankful Users Jen_Moderator

11/19/2024 5:43 PM	Rate (0)
AutoGen_604354 Posts: 1 Rating: (0)	your reset button is deactivated. how reset??
AutoGen_604354 Posts: 1 Rating: (0)
Suggestion To thank Quote Answer

11/28/2024 10:11 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 12/19/2025 Posts: 16612 Rating: (1943)	Hello you can only perform the reset if the Runtime is deactivated. (its greyed out if RT is running) Bye Murof
	If this Information really helps, you could use the Rate function
Suggestion To thank Quote Answer

|

Share this page:

Share this page on...

Related topics by keywords:

Follow us on