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this installation package could not be opened

Created by: MartinForster at: 1/26/2022 1:00 PM (6 Replies)

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1/26/2022 1:00 PM	Rate (0)
MartinForster Experienced Member Joined: 12/10/2007 Last visit: 12/19/2025 Posts: 62 Rating: (6)	I tried to install WInCC 7.5 SP2 on Windows 10 and i get this error message see attachment. Attachment WinCC.png (241 Downloads)

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1/26/2022 1:28 PM	Rate (0)
Cocolino Silver Member Joined: 4/8/2021 Last visit: 12/17/2025 Posts: 641 Rating: (114)	Hi MartinForster, What is the exact version of your Windows10 OS? Maybe it is not compatible with WinCC 7.5 SP2. Br, Cocolino
	Best regards, Cocolino Don't forget to use the Rate Function if you find my answer useful :) THX :)
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1/26/2022 1:42 PM	Rate (0)
MartinForster Experienced Member Joined: 12/10/2007 Last visit: 12/19/2025 Posts: 62 Rating: (6)	It is Windows 10 LTSB 2015, i konw thats not tested from Siemesn. We have this problem at customer But we have another System inhouse also with Windows 10 LTSB 2015 and installation was working.

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1/27/2022 3:14 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 12/19/2025 Posts: 16612 Rating: (1943)	Hello Martin do you use a original Installation DVD? or the origninal ISO? perhaps you check again if you use just a copy if everything is correctly inside... Bye Murof
	If this Information really helps, you could use the Rate function
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11/28/2024 9:01 AM	Rate (0)
risangtikabagaskara Member Joined: 9/26/2020 Last visit: 10/23/2025 Posts: 2 Rating: (0)	Sorry to get into the discussion, I'm also experiencing the same problem, is there a solution?

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11/28/2024 10:10 AM	Rate (0)
Hank88 Joined: 7/10/2024 Last visit: 12/23/2025 Posts: 180 Rating: (23)	Hello MartinForster! The message is Windows related. The error may come from different reasons: - Corrupted or damaged file when it was downloaded. - Installing a file saved in a network and not in the local computer. - No Administrator rights in the computer account. - Antivirus blocking the installation. - Windows Installer problem. - Deactivate the virus scanner temporarily - Try open Windows Defender Security Center, go to Virus & threat protection Check out and tell us if there is a different result.
	If you found this post helpul, I'd greatly appreciate your feedback with the rate function
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11/28/2024 12:03 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 12/19/2025 Posts: 16612 Rating: (1943)	risangtikabagaskara Sorry to get into the discussion, I'm also experiencing the same problem, is there a solution? Hello risangtikabagaskara Which Operating system do you exactly use (which package and With build nr.)? Which WinCC Version do you want to install exactly? Screenshots of the behaviour Everything you have will will help to answer the question faster Bye Murof
	If this Information really helps, you could use the Rate function
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