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error downloading to module HMI_RT_1

1/9/2026 1:53 PM	Rate (0)
AutoGen_82573 Member Joined: 4/28/2015 Last visit: 1/9/2026 Posts: 3 Rating: (0)	Hello, I have hmi TP1200 comfort (6AV2 124-0MC01-0AX0). I have the right image installed on device (17.0.0.09) and the same I have in TIA folder (c/program files/….transfer/17.0). So the image is correct. Time set on device is the same as on my computer (PG). But when I want to download project into device I get error 8020AB001992FFF4. I tried to downgrade firmware but I had same problem. Can anybody help me please? TIA portal V18 Thank you for any help

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1/9/2026 2:41 PM	Rate (0)
Costanza Expert Joined: 8/14/2020 Last visit: 1/9/2026 Posts: 416 Rating: (15)	Hello AutoGen_82573 Your screenshot has a very low resolution, it's hard to see much. Anyway, I suspect the device version in the TIA project isn't set to V17. Could you please check this (current device) and, if necessary, set it to V17.0.0.0? https://docs.tia.siemens.cloud/r/en-us/v21/using-global-functions-basic-panels-panels-comfort-panels-rt-advanced-rt-professional/replacing-devices-basic-panels-panels-comfort-panels-rt-advanced-rt-professional/example-replacing-devices-basic-panels-panels-comfort-panels-rt-advanced-rt-professional/example-replacing-devices-panels-comfort-panels-rt-advanced Perhaps you could also send a screenshot of this. Also you can try this: How do I delete the IM folder of my TIA Portal project? Best regards, Costanza

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1/9/2026 3:43 PM	Rate (0)
Prof. Frink Platinum Expert Joined: 7/5/2013 Last visit: 1/9/2026 Posts: 3274 Rating: (526)	Hi, there are already some entries in this forum relating error 8020AB001992FFF4. E.g. Error 8020AB001992FFF4 while loading a TP700 or Download canceled due to a transfer error: 8020AB001992FFF4! Feedback would be appreciated if you followed recommendations there and got it work or not. Regards, Frink
	Pi is exactly three! All you have to do is think of things which people need but which don’t exist yet.
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1/9/2026 3:52 PM	Rate (0)
AutoGen_82573 Member Joined: 4/28/2015 Last visit: 1/9/2026 Posts: 3 Rating: (0)	I dont know why is that screenshot so small (always I put screenshot in replay it gets smaller). Anyway in HW is version set at 17.0.0. And Tia doesnt have problem to update device firmware. But I can´t download project in it.

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