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Logo App - struggling with IPad connection

Created by: Alan14763 at: 4/28/2016 6:15 PM (6 Replies)

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4/28/2016 6:15 PM	Rate (0)
Alan14763 Posts: 3 Rating: (0)	Hello...I'm a newby with the Logo8 and I am struggling with remote monitoring using my Ipad When I am in my office I can connect to the Logo and monitor and change settings wirelessly using my IPad but........when I try and connect from my house it will not connect Help please !!
Alan14763 Posts: 3 Rating: (0)
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4/28/2016 6:20 PM	Rate (0)
Ayman Elotaify Diamond Member Joined: 5/28/2008 Last visit: 12/29/2025 Posts: 4522 Rating: (843)	Alan14763 Hello...I'm a newby with the Logo8 and I am struggling with remote monitoring using my Ipad When I am in my office I can connect to the Logo and monitor and change settings wirelessly using my IPad but........when I try and connect from my house it will not connect Help please !! Hello, Check your Internet connection in your house.
	Ayman Elotaify
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4/28/2016 9:18 PM	Rate (0)
Alan14763 Posts: 3 Rating: (0)	I am sending this message from my IPad using my internet at home Anyother suggestions ?
Alan14763 Posts: 3 Rating: (0)
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4/28/2016 11:38 PM	Rate (0)
EIC_CONTROL Posts: 198 Rating: (36)	because your home and office network are different gateways so you need to configure your home router a static ip for your logo and port forwarding I think any way check below link for further information. remote monitor
EIC_CONTROL Posts: 198 Rating: (36)
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4/29/2016 9:38 AM	Rate (0)
Jackcaress Silver Member Joined: 3/12/2015 Last visit: 10/23/2025 Posts: 556 Rating: (15)	I had the exact same problem with security cameras at home, you can connect when your using the same internet but not from outside your ip. Heres an easy guide, http://www.noip.com/blog/2014/07/31/6-easy-steps-remote-access-device/ Pretty cool when its up and running

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4/29/2016 9:50 AM	Rate (0)
Ayman Elotaify Diamond Member Joined: 5/28/2008 Last visit: 12/29/2025 Posts: 4522 Rating: (843)	Hello, In this manual, please check this note: unknown user Your WLAN access point and the LOGO! must be located in the same IP address space. For example: IP address LOGO!: 192.168.0.10 IP address WLAN: 192.168.0.x Hope this helps.
	Ayman Elotaify
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4/29/2016 9:13 PM	Rate (0)
Alan14763 Posts: 3 Rating: (0)	Thank you for all the advice......... Still stuck.......... is anybody using the BT home hub 4 ? if so can you please talk me through the set up On the app on my Ipad i have the the following Port setting 8080 Ip Address 192.168.1.80 or Do i need to change anything on the works router, even though it works straight away with my Ipad Cheers
Alan14763 Posts: 3 Rating: (0)	Last edited by: Alan14763 at: 4/29/2016 9:15:53 PM Last edited by: Alan14763 at: 4/29/2016 9:33:31 PM
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