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TP1200 Comfort HMI panel - stop at the startup logo

2/7/2022 3:07 PM	Rate (0)
kwate Posts: 3 Rating: (0)	I warmly welcome. I am a new user. I have a Siemens PT1200 Comfort HMI panel. The problem is that it stops at the startup logo. I am asking for help or will I upload new firmware with wincc? Please give me some suggestions.
kwate Posts: 3 Rating: (0)	Last edited by: kwate at: 02/07/2022 15:09:24
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2/7/2022 3:26 PM	Rate (0)
itafusna Gold Expert Joined: 2/17/2020 Last visit: 1/21/2026 Posts: 1251 Rating: (237)	Hi Kwate, Welcome to the forum! In this case, I would try to reset the HMI panel to factory settings, following this FAQ. Does the same thing happen after the reset?
	A rating will be well appreciated.
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2/9/2022 9:03 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 1/21/2026 Posts: 16653 Rating: (1944)	Hello unfortunately in most cases if only the Siemens Startup Logo (at Comfort Panels) appears then you cannot perform a reset to factory settings any more... (perhaps but often not) If the Reset doesn´t work then -> https://support.industry.siemens.com/cs/ww/en/view/22639376 Bye Murof
	If this Information really helps, you could use the Rate function
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