(0)| 10/18/2023 7:37 AM | |
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Posts: 23 Rating:
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Hi, Using TIA V16. After doing an install of SIMATIC_WinCC_Panel_Images_V16 into \SIEMENS\Automation\Portal V16\Data\Hmi\Transfer\16.0\Images, when I go to download a program to my KTP900 Basic PN (6AV2 123-2JB03-0AX0) TIA crashes and I get this error: The required file data\hmi\transfer\16.0\DeviceMapping_Lean09_KTP900.xml is missing in the installation Tried reinstalling the panel images, and tried to do a repair using SIMATIC_WinCC_Panel_Images_V16, but i'm still getting the error. Any ideas how to rectify this? EDIT: It looks like I'm missing more files than the one shown above. I'm also missing data\hmi\transfer\rld and also RT files. Is there another program I need to run to install these? Thanks, Tom. ------------------------------------------------------------------------------------------ |
Last edited by: Jen_Moderator at: 10/18/2023 11:47:29New subject after splitting Last edited by: tom_green163 at: 10/18/2023 12:08:41 |
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| 10/18/2023 7:00 PM | |
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Joined: 5/30/2022 Last visit: 1/20/2026 Posts: 634 Rating:
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Hi tom_green163, 1- Have you checked if the correct file is in the path? It should be something like the attached image 2- Please attach a screenshot of the exact TIA PORTAL V16 update you have installed. 3- Which file are you installing, the TRIAL file (DVD3) or the panel image file? I attach links: SIMATIC STEP 7 incl. Safety and WinCC V16 TRIAL Download
4- Please attach a screenshot of the exact Windows version, you can request it from the Windows search bar using the WINVER command. |
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If this information really helps, you could use the Rate function. |
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| 10/19/2023 6:28 AM | |
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Posts: 23 Rating:
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Hi Hazard_7, Here's the Windows version |
| 10/19/2023 6:29 AM | |
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Posts: 23 Rating:
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And the TIA installed files |
| 10/19/2023 6:34 AM | |
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Posts: 23 Rating:
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And the file path I've also tried both the TRIAL version and the Image file, but both are the same. However, I'll download both and try them again. |
| 10/19/2023 6:48 AM | |
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Posts: 23 Rating:
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Wizard says update 6 is already installed |
| 10/19/2023 4:16 PM | |
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Joined: 5/30/2022 Last visit: 1/20/2026 Posts: 634 Rating:
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Hi tom_green163, Additionally, if you reinstall, please note row 685 of the following compatibility Excel, I recommend you to install the latest update to ensure compatibility and best functionality of TIA PORTAL V16. AttachmentMicrosoft-Windows-10_es_2023-09-28 (2).xlsx (322 Downloads) |
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If this information really helps, you could use the Rate function. |
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