Hello I have the same problem The hard drive of the device is out of order and unfortunately I do not have an image If you have a 480c image, can you help me? Give me the image  Thanks

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Split from Sinumerik 840c at Hyundai HIT-18s - hdd stoped working.

Do I need the image of this control? 
Can someone help
tanks​

arman.hosseini

Sinumerik 840c at Hyundai HIT-30s - hdd stoped working

Do I need the image of this control? 
Can someone help
tanks​

 Our hotline should be able to help you with a blank image, but normal way is to order replacement hdd and this should not be empty, if ordered correctly. Does the hdd work externally? Sometimes it is possible to extract data to new hdd, if not totally dead.