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Synchronization application clock cycle missing(9) / EEPROM data error

Created by: gdna at: 5/16/2022 4:48 PM (3 Replies)

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5/16/2022 4:48 PM	Rate (0)
gdna Member Joined: 4/19/2022 Last visit: 3/13/2024 Posts: 2 Rating: (0)	Hi, we have a test stand to test several infeeds and drives. CPU: A2621_CU3 6SL3040-0AMA00-0Axx Infeed: 6SL3130-7TE31-2Axx (120kW) Drive: 6SL3120-1TE23-0Axx Motor: 1FK7060-xAF7x-xKxx When we first add the Infeed to the project the RDY LED on the infeed flashed green/red (firmware update according to manual) then stayed red. In Starter the following alarms come up when trying to download the project: CU DRIVE-CLiQ: Synchronization application clock cycle missing(9) EEPROM data error My question is if this is a hardware error of the infeed, a firmware update issue or just an incompatibility of drive and infeed, since the infeed is oversized. Thanks

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5/17/2022 1:42 PM	Rate (0)
Technology Team Platinum Expert Joined: 10/11/2006 Last visit: 9/15/2025 Posts: 6040 Rating: (828)	Dear gdna, First safe your existing project. Second delete the user folder from the CF Card (without a project). Plug it in again and see the behavior When the FW is updated, it requires a little bit time. Third, put a new FW onto the card, put it into the slot and start the drive again, check the behavior after FW upgrade, without a project. Upgrade and upgrade procedure: https://support.industry.siemens.com/cs/de/en/view/109780844 By the way before an existing project is loaded onto a newer (higer firmware) drive, the existing project has to be upgraded offline with the STARTER tool ahead.
	With best regards, Technology Team Application consulting and pre sales support for SINAMICS, SIMATIC Technology, SIMOTION, SIMOTICS and MOTION CONNECT
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This contribution was helpful to 1 thankful Users gdna

5/17/2022 4:04 PM	Rate (0)
gdna Member Joined: 4/19/2022 Last visit: 3/13/2024 Posts: 2 Rating: (0)	Thank you for the response. The upgrade procedure apparently applies to CU320-2 (6SL3040-1MA00-0AA0) My CPU number is 6SL3030-0MA00-0AA1. Would that upgrade procedure still make sense?

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5/18/2022 3:36 PM	Rate (0)
Technology Team Platinum Expert Joined: 10/11/2006 Last visit: 9/15/2025 Posts: 6040 Rating: (828)	Dear gdna, Thank you for reminding me on this important detail. Here https://support.industry.siemens.com/cs/ww/en/view/33124038 you will find the right FW an its upgrade procedure. The steps I mentioned before are still o.k.
	With best regards, Technology Team Application consulting and pre sales support for SINAMICS, SIMATIC Technology, SIMOTION, SIMOTICS and MOTION CONNECT
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This contribution was helpful to 1 thankful Users gdna

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