Hi,

If you have an existing V4.1 installation, and are trying to move everything to a new PC or Server - some of the steps are listed below:

Existing PC/Server:

1. Backup the CC project from within the CC UI.

2. If necessary, backup any HDBs you have. Use the SMC to do this, and also stop the CC project first from within the SMC before running any backups.

3. Use the LMU to 'return' the Customer CC license to the Siemens server. It's important that this element is done correctly, so please ensure the 'return' is confirmed in the LMU, and that the 'Licensed Products' tab no longer shows the original license.

New PC/Server:

1. Install V5.1, ensuring that any EMs associated with the original PC/Server are included in the install. If any EMs are missed, further along in the process, the SMC will prompt you to install them when trying to start the Project.

2. Restore the V4.1 project into the SMC, and upgrade it to V5.1. The upgrade can take some time.

3. Link the SQL server into the SMC.

4. In the SMC, if you have a backup of any HDBs, restore these into the linked SQL server. If not, create new HDB and MNS databases, and allocate/link these to the restored CC project.

5. Activate / retrieve the Customer license that was returned to the Siemens server using the LMU. Activate it as you normally would, using the original Activation IDs that Siemens provide when the license was purchased.

6. Start the Project in the SMC, and load the main CC UI.

Regards,