Hello everyone!

I'm getting constant crashes and this error message about visual core manager afterwards. This happens when I change the screen.

Does anyone know why this happens so that I can try to fix the issue? My suspicion is that it happens either because there's a lot of elements on the screen or a lot of scripts run at screen load.

There's also a trace message with fatal severity which says:

1-caught unhandled exception, wrote crash dump to C:/Windows/system32/config/systemprofile/AppData/Local/Siemens/Automation/WCCIL/Dumps/GfxRTS.exe.12000.wccil.dmp

2-exception info: addr=0x7ffb20e3faad (ntdll.dll+0x2faad) code=0xc0000005 flags=0x0 p0=0x1 p1=0x10

3-unhandled exception stack trace:

#0 ntdll.dll(RtlEnterCriticalSection+0xd) [0x00007ffb20e3faad]
#1 ODBC32.dll(SQLDisconnect+0x1aede) [0x00007ffae99d908e]
#2 ODBC32.dll(SQLSetStmtOption+0x1a4) [0x00007ffae99f73d4]
#3 ODBC32.dll(SQLSetStmtAttrW+0xb6) [0x00007ffae99f7196]
#4 nanodbc.dll(nanodbc::result::result_impl::result_impl+0xb3) [0x00007ffaf8472463]
#5 nanodbc.dll(nanodbc::result::result+0x65) [0x00007ffaf84722f5]
#6 nanodbc.dll(nanodbc::execute+0x93) [0x00007ffaf84788c3]
#7 DatabaseODBCSource.dll(+0x757c) [0x00007ffafb2f757c]
#8 RTNGFoundation.dll(CfInitModule+0x20ea9) [0x00007ffae814c499]
#9 RTNGFoundation.dll(CfInitModule+0x19f26) [0x00007ffae8145516]
#10 ucrtbase.dll(configthreadlocale+0x92) [0x00007ffb1e581bb2]
#11 KERNEL32.DLL(BaseThreadInitThunk+0x14) [0x00007ffb1f497034]
#12 ntdll.dll(RtlUserThreadStart+0x21) [0x00007ffb20e62651]

Many thanks in advance!

Greetings!

Just an update. One thing I've noticed is that this crash happens when CPU usage is around 100%.

ender1adam

Greetings!

Just an update. One thing I've noticed is that this crash happens when CPU usage is around 100%.

Greetings, I've got another update on this issue.

From what I could inspect, this problem seems to occur when DatabaseConnection.Execute is interrupted - in my case when screen changes during a query execution. I had some periodic executes running on the screen and some of my queries take over 1 seconds to return a result so I had a lot of crashes when I changed the screen from that screen.

Once I've edited the code to make it so that no query execution would be interrupted, I didn't get any more crashes after screen changes. 

But it still happens when a client disconnects during the query execution.

FYI.