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WinCC 7.3 Update 1 A basic application could not be started, please check your software license

Created by: Arethusa_ at: 12/9/2016 8:58 AM (26 Replies)

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7/15/2019 5:18 PM	Rate (0)
AutoGen_6134817 Member Joined: 8/1/2017 Last visit: 6/28/2024 Posts: 9 Rating: (1)	Hi, did enyone solve that problem? I have the same situation. WinCC V7.3 Upd18, Windows 7 Professional SQL service (WinCC) running, everything seems to be OK... What can I do, please help!!!

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7/16/2019 2:41 PM	Rate (0)
bg2492 Diamond Member Joined: 5/16/2014 Last visit: 9/12/2022 Posts: 7298 Rating: (2173)	Hello AutoGen_6134817, it has usually nothing to do with a missing license. One process may have crashed. You should use the SIMATIC Assessment Suite - Data Collector (SAS-DC) - formerly known as SIMATIC Diagnostics Tool (SDT) - to collect diagnostics and system information from the Computer. https://support.industry.siemens.com/cs/ww/en/view/65976201 Then create a Service Request and send the data to the Technical Support of Siemens. Best Regards Georg Berghof
	PS: If this post did really help you, you may use the Rate-button
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7/15/2021 11:08 AM	Rate (0)
AutoGen_1805914 Posts: 5 Rating: (0)	Hi all, Have the problem been solved? WinCC 7.3 SE Update 1
AutoGen_1805914 Posts: 5 Rating: (0)
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7/16/2021 9:47 AM	Rate (0)
schufri Gold Member Joined: 10/10/2014 Last visit: 11/13/2024 Posts: 1725 Rating: (210)	Hi AutoGen_1805914, Install the update 19 for WinCC V7.3 Update 19 for WinCC V7.3 and WinCC V7.3 ASIA https://support.industry.siemens.com/cs/de/en/view/109768972 Best regards schufri

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7/16/2021 11:16 AM	Rate (0)
AutoGen_1805914 Posts: 5 Rating: (0)	I have already done it but have still the same error
AutoGen_1805914 Posts: 5 Rating: (0)
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7/16/2021 3:12 PM	Rate (0)
schufri Gold Member Joined: 10/10/2014 Last visit: 11/13/2024 Posts: 1725 Rating: (210)	Hi AutoGen_1805914 If the update does not help than open a service request for the siemens support, collect the SAS diagnostic files from your PC an send the diagnostic files to support How do you efficiently collect diagnostics and system information with the SIMATIC Assessment Suite - Data Collector (SAS-DC)? https://support.industry.siemens.com/cs/ww/en/view/65976201 Best regards schufri

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3/11/2024 12:01 PM	Rate (0)
sharma1534 Joined: 3/11/2024 Last visit: 3/11/2024 Posts: 1 Rating: (0)	i have facing same problem with WINCC 7.3 update 1. Also Update Wincc with latest update 19 but problem not solved. please help me to slove the issue.

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