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IODD file cannot be read.

Created by: AutoGen_2601088 at: 3/11/2024 11:00 AM (5 Replies)

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3/11/2024 11:00 AM	Rate (0)
AutoGen_2601088 Joined: 8/31/2023 Last visit: 12/17/2025 Posts: 3 Rating: (0)	I keep getting the following error when I try to add an IODD file I tried several files what could be the problem? Thanks

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3/11/2024 12:08 PM	Rate (0)
sancruz Gold Expert Joined: 3/11/2019 Last visit: 1/7/2026 Posts: 1653 Rating: (322)	Hi, latest version of S7-PCT is installed? S7-PCT V3.5 SP3 upd3 for IO-Link master regards sancruz
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3/11/2024 12:20 PM	Rate (0)
AutoGen_2601088 Joined: 8/31/2023 Last visit: 12/17/2025 Posts: 3 Rating: (0)	yes I'm on the latest version The file is correct Worked for my friend on his computer

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3/11/2024 12:37 PM	Rate (0)
sancruz Gold Expert Joined: 3/11/2019 Last visit: 1/7/2026 Posts: 1653 Rating: (322)	Hi, thank you for the feedback. Ok, than something is strange... Just for the sake of elemination: The file is currently stored in a folder path with special characters. Can you try to store the file in a short path without such special characters? Maybe thats the reason S7-PCT can not read the file correctly. regards sancru Attachment path.PNG (361 Downloads)
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3/11/2024 12:47 PM	Rate (0)
AutoGen_2601088 Joined: 8/31/2023 Last visit: 12/17/2025 Posts: 3 Rating: (0)	Now I get an error "An internal error occurred. Please contact the technical support team for more assistance."

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3/11/2024 12:55 PM	Rate (0)
sancruz Gold Expert Joined: 3/11/2019 Last visit: 1/7/2026 Posts: 1653 Rating: (322)	Hi, thank you for the feedback. Ok as the message is different now, this indeed seems somehow be related to the folder path. Because otherwise the message should be the same. Unfortunately, I have no other idea at this point. Just make sure S7-PCT has sufficient user rights to access the new path and maybe perform a restart of the PC. Otherwise it's worth to create a support request in my opinion. regards sancruz
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