Hi, I am writing to request for a help regarding a technical problem. We are using Simatic PCS7 V8.1 + SP1 and OS are configured with Thin Client Service pack 1. In the run time of OS server, the new alarm messages are not updating since 28th August 12:30 PM. We tried to deactivate the run time but still doesnt work. The last alarms recorded in chroniklist is also from 28th August.

We have an urgency and want to solve this as soon as possible.