Did you review the following example?  It is very newly released (Oct 15, 2024).

https://support.industry.siemens.com/cs/document/109755133

ViTT_WT

Hello Everyone,

I have a problem with starting the the SiOME software. During the start, software is frozen on the loading screen. I have tried to download a portable version but it also cannot start. I am using version 2.8.7. I have tried to uninstall and reinstall the software again, but when I start the installation procedure, installation manager says the software is already installed. Any remedy for frozen screen and reinstallation?

Ahh, then it is indeed time to connect with Siemens Support.  Submit a Support Request (link in gray bar above these online forums).  They can help you work it out.

ViTT_WT

Yep I have reviewed it. I have checked the documentation and there is nothing about it.
The software release version is from 15th October and I downloaded it from your link.

Before I had 2.8.6 version which was also not working properly and stucks on the "Loading" screen.

I have installed the SiONE software on the virtual machine and it works but I really need it on the system.

Is it problem with windows or registry entries?