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Factory reset for Ruggedcom RSG920p

Created by: jorcoval23 at: 5/23/2023 10:18 AM (5 Replies)

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5/23/2023 10:18 AM	Rate (0)
jorcoval23 Member Joined: 1/9/2018 Last visit: 5/1/2024 Posts: 6 Rating: (0)	I have a Ruggedcom RSG920P configured with a unknown user/password, so, I cant login into the device, and we know the IP address. We have physical access to the switch. So, is there anyway to reset the switch to factory settings without the credentials but with physical address? Thanks

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5/23/2023 10:20 AM	Rate (0)
Duris_I Diamond Expert Joined: 4/28/2015 Last visit: 11/27/2025 Posts: 10970 Rating: (843)	Hello, and what says documentation? I expect maybe some dip switch or other solution to reset device to factory.
	With best regards... Ivan Duris Flight: OMICO
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5/23/2023 10:31 AM	Rate (0)
sancruz Gold Expert Joined: 3/11/2019 Last visit: 1/7/2026 Posts: 1653 Rating: (322)	Hi jorcoval23, I found following FAQ for ruggedcom devices. The RSG920p is not listed seperately, but maybe it is somehow useful. How to Reset Passwords *EDIT* There are also some statements for factory defaults. RUGGEDCOM RSG920P ROS v5.7 Configuration Manual regards sancruz
	Last edited by: sancruz at: 05/23/2023 10:39:32 Feedback appreciated, please rate
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5/23/2023 1:57 PM	Rate (0)
jorcoval23 Member Joined: 1/9/2018 Last visit: 5/1/2024 Posts: 6 Rating: (0)	@duris_I Thanks, I have read the manual and i couldnt see anything about DIP switch for resetting... @sancruz I tried to connect through serial, using the parameters that the manual specifies and i cannot connect... It seems is not working

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5/23/2023 5:06 PM	Rate (0)
Duris_I Diamond Expert Joined: 4/28/2015 Last visit: 11/27/2025 Posts: 10970 Rating: (843)	Hello, I didn't sugested that this is DIP switch solution, I said maybe because many devices as last option has DIP switch to factory reset. Logically warranty can be lost and therefore only SW connection solution is expected
	With best regards... Ivan Duris Flight: OMICO
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11/11/2024 8:48 AM	Rate (0)
hisham3020 Posts: 1 Rating: (0)	Did you found something I followed the document but when I restart the device nothing happens it just starts up normally and asks for username and password.
hisham3020 Posts: 1 Rating: (0)
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