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The software was not loaded. MTP 700 Unified Basic.

Created by: fabian.agustincanas at: 4/22/2025 6:30 PM (4 Replies)

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4/22/2025 6:30 PM	Rate (0)
fabian.agustincanas Member Joined: 3/2/2017 Last visit: 1/16/2026 Posts: 1 Rating: (0)	Hello, I´ve compiled software programa and everything is ok. When downloading it´s started correctly but appers the message "The software was not loaded." witch no errors and warnings. Also, going online it´s said "the HW config was changed but it was not compiled and loaded yet. Th sown diagnostics is possibly inconsistent or wrong." Attachment message.png (244 Downloads)

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4/22/2025 6:59 PM	Rate (0)
Hank88 Joined: 7/10/2024 Last visit: 1/19/2026 Posts: 180 Rating: (23)	Hello! What version of Tia Portal are you using (including updates)? You can see it at TIA Portal > Help > Installed software. Also, it would be interesting to know if this happens to you with other screens and if it worked normally before.
	Last edited by: Hank88 at: 04/22/2025 19:07:38 If you found this post helpul, I'd greatly appreciate your feedback with the rate function
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4/23/2025 2:03 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 1/20/2026 Posts: 16646 Rating: (1944)	Hello fabian.agustincanas You can try to reset the temp data: https://support.industry.siemens.com/cs/de/en/view/109778709 Then do a fresh compile of the whole panel. do you get any errors? Does the simuation of this panel work? Bye Murof
	If this Information really helps, you could use the Rate function
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5/16/2025 5:07 PM	Rate (0)
hamed98 Joined: 11/4/2024 Last visit: 6/27/2025 Posts: 5 Rating: (0)	I have the same issue but even weirder. On v20, MTP700 basic panel. On my host, v20, I downloaded to the screen fine, daily for a month. Now I can't on - on my host. I tried a second MTP700, same issue. But if I power up a VM, then I can download the same project to it fine. I reinstalled TIA and still the same issue. Tried deleting the IM folder, same issue. Tried a different project entirely, same issue. Weird. OP did you get this sorted? For now I'll use my VM.
	Bradford, UK
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5/20/2025 2:25 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 1/20/2026 Posts: 16646 Rating: (1944)	hamed98 I have the same issue but even weirder. On v20, MTP700 basic panel. On my host, v20, I downloaded to the screen fine, daily for a month. Now I can't on - on my host. I tried a second MTP700, same issue. But if I power up a VM, then I can download the same project to it fine. I reinstalled TIA and still the same issue. Tried deleting the IM folder, same issue. Tried a different project entirely, same issue. Weird. OP did you get this sorted? For now I'll use my VM. Hello hamed98 perhaps you use a different firewall or Anti virus SW on your host than in your VM? which error do you get? Do you have installed the latest Upd3? Bye Murof
	If this Information really helps, you could use the Rate function
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