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TIA V11 Basic crashes after instaling service pack 2

1/2/2012 9:54 AM	Rate (0)
KHerm Posts: 4 Rating: (0)	Hi, I have recently installed Service Pack 2 for Step 7 Basic V11. Prior to installation my TIA worked without any problems. Now, every time after starting TIA I get "Application has encountered ... Restart/Close" dialog. The problem is still present after uninstal/instal of TIA. When installing SP2 I've skipped license transfter if its makes any difference. Thank You for any help. PS. Is there any "StartErrorLog" somewhere? Best regards, Kamil Hermanowski
KHerm Posts: 4 Rating: (0)
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1/2/2012 3:34 PM	Rate (0)
umencho Grandmaster Joined: 3/21/2006 Last visit: 1/10/2026 Posts: 10247 Rating: (1183)	Hello Kamil Hermanowski, I guess you use Windows7. The same issue like in V11 PROFESSIONAL SP2 CRASH . I suggest you to proceed as Support Request. Best regards, Hristo Mihalev

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1/4/2012 10:15 AM	Rate (0)
KHerm Posts: 4 Rating: (0)	Hello, I'm using Win XP SP3 Prof 32-bit. I guess I'll have to do clean install of all Siemens software. It helped once maybe will help again. Best regards, Kamil Hermanowski
KHerm Posts: 4 Rating: (0)
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1/4/2012 10:42 AM	Rate (0)
umencho Grandmaster Joined: 3/21/2006 Last visit: 1/10/2026 Posts: 10247 Rating: (1183)	Please if you will try this way, give us a feedback after. Best regards, Hristo Mhalev

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1/4/2012 2:27 PM	Rate (0)
jftheoret Posts: 32 Rating: (2)	KHerm Hi, When installing SP2 I've skipped license transfter if its makes any difference. I don't think this is an issue, as I have upgraded my V11 to SP2 and had the same error you did, but it works OK (apart from a few crashes...) Have you installed SP1 and SP1v2 before SP2?
jftheoret Posts: 32 Rating: (2)
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1/9/2012 11:47 AM	Rate (0)
KHerm Posts: 4 Rating: (0)	Hello, Before first install I had V11+SP1+SP1U1+SP1U2. Next two installs was with bare V11. None of this worked. I've contacted support and they resolved my problem. Best regards, Kamil Hermanowski
KHerm Posts: 4 Rating: (0)
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1/23/2012 11:33 AM	Rate (0)
galeb Regular Member Joined: 2/29/2008 Last visit: 4/16/2025 Posts: 3 Rating: (0)	Dear Kamil, I have the same problem with updating SP2, Please tell us how do you solve this problem, Best regards,

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1/23/2012 9:05 PM	Rate (0)
lgray66 Regular Member Joined: 8/9/2011 Last visit: 4/24/2025 Posts: 19 Rating: (0)	Hello, I also have the same problem. Tecnical support is evaluating, but they haven't replied yet. Please share how they fixed it. Thanks, Larry

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1/23/2012 10:33 PM	Rate (0)
KHerm Posts: 4 Rating: (0)	Hello, When I've recieved solution from technical support, I was told that it's not allowed to post it over forums, due to some legal / technical issues. Please contact technical support. Best regards, Kamil Hermanowski
KHerm Posts: 4 Rating: (0)
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