Hi,

Has someone encountered the batch order cannot be "Closed" with stay at "Closing" state forever? This is the only batch order. It is not waiting other batch order to be "Closed".

Not sure what is the minimum hardisk space to store all the measured process values and alarms. My batch server has about 40GB spare. (As study from Manual, batch server has to have enough space disk in order to change the state from "Closing" to "Closed")

Another info is when i entering Batch CC, there is a prompt show that "WinCC Alarm Control cannot be used on this computer". (As Attached)

Appreciate someone can help on this else my report might not going to be closed forever.

Thanks,

TTK

It is seem like a software bug to me. 

1. have u checked your archive destination? Any folder permission setting ? ( just check for fun) 

2. what is your WinCC, and Batch version? May be Siemens released the update version for your Simatic Batch? you may search and see. 

3. Ultimate: Send a Support Request https://support.industry.siemens.com/cs/ww/en/sc/2100

Attached my installed software for V8.2. (dun have Batch V8.2) for your comparison. 

JazTai

It is seem like a software bug to me. 

1. have u checked your archive destination? Any folder permission setting ? ( just check for fun) 

2. what is your WinCC, and Batch version? May be Siemens released the update version for your Simatic Batch? you may search and see. 

3. Ultimate: Send a Support Request https://support.industry.siemens.com/cs/ww/en/sc/2100

Attached my installed software for V8.2. (dun have Batch V8.2) for your comparison. 

 Hi Jaz,

I have never seen this before. 

1. Yes. It gone through. Also, I have set the "waiting time after closing" in the Project Setting -> Close and Archive into 0

2. PCS7 V8.2. I do not apply the update version. Will consider it.

3. Sound's like a plan..

* Additional Info: The stations are OS redundant whereby Batch Server is also OS server. No Batch Redundant. It is using VM in Domain Network.

Thanks,

TTK

2. keep your software update can solve quite a lot of problems. If any updates u cannot find online, but my version is more updated, let me know, i can pass u the update. 

3. yea, that is the best way for this type of problems. It really seem like a bugs more than configuration error to me. 

4. ""* Additional Info: The stations are OS redundant whereby Batch Server is also OS server. No Batch Redundant. It is using VM in Domain Network.""

even in domain network, as long as u are using the same user name, then read / write documents no issue, i dont think it will cause problem.

Hi,

Have also had this problem.

Do you have 'pdf reports' enabled? Turn it off, reboot, problem solved.

Batch has this bug in any version (also V9.0.1 update 3). Maybe there will be a fix in Update 4.