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MP377-12T OS update help required

12/20/2008 5:34 PM	Rate (0)
Ans Posts: 3 Rating: (0)	Dear Friends, I am facing a problem while OS update in progress of MP377-12T through Prosave communication breaked & after restarting MP377 thatshows Emage not available in flash, Waiting for Emage. it is not completely restart. Help me hoe I can Restore Emage to flash, because display is completely blank. Thanks in advance Regards, Anklesh Mohabe
Ans Posts: 3 Rating: (0)
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12/22/2008 9:24 AM	Rate (0)
Manfred Gold Member Joined: 5/28/2008 Last visit: 9/1/2025 Posts: 901 Rating: (136)	Hello Ans, I think you have to contact the costumer support from Siemens. They could help you... Sorry regards manfred

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12/22/2008 9:54 AM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 1/9/2026 Posts: 9104 Rating: (1202)	Dear Ans, Please have a look at this link: http://support.automation.siemens.com/WW/view/en/19701610 Try the option 'Reset to factory settings' It might help. Best regards, Wizard

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12/22/2008 11:57 AM	Rate (0)
Ans Posts: 3 Rating: (0)	Dear Wizard, Thangs for Reply, Yesterday night I have solved this problem by using factory reset option & MAC Address on ethernet protocal, now MP 377 working excellent. Regards, Ansh
Ans Posts: 3 Rating: (0)
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12/22/2008 1:41 PM	Rate (0)
Wizard Diamond Expert Joined: 4/24/2006 Last visit: 1/9/2026 Posts: 9104 Rating: (1202)	Dear Ans, I'm glad it is functioning. Thank you for feedback. Merry Christmas Best regards, Wizard

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