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WinCC Client-Server problem

Created by: rdj65 at: 10/1/2007 4:12 AM (6 Replies)

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10/1/2007 4:12 AM	Rate (0)
rdj65 Posts: 3 Rating: (0)	Hi, I can't get my WinCC client to connect to the server and have search this forum for answers but none of the solutions have helped. When I try to connect from the client PC I get the Wincc login dialog box but when I enter the ID and password I get the following error message: Hresult 0x80046105 (null) I have contacted Siemens support and are waiting on a response but thought I would post here in the hope that someone may have some ideas. I note that a number of Hresult error messages have been identified on this is forum but not the code that I am getting. Here are my configuration details: Both server and client and running on Dell Optiplex 745 PC’sBoth server and client are running Windows 2000 Server SP4Both server and client are running WinCC 6.0 SP2 with Hotfix 2Both server and client are logged in as Administrator and have full access. I have created a mapping on the client PC that points to the project directory on the server. I connect to this drive mapping using the Server’s Administrator ID and have full access to the project directory from the client PC.I have created a WinCC user in the server project and have given this user Activate Remote and Configure Remote authorisation.Both the server and client PC’s have static IP addresses allocated and are on a closed network. They are the only 2 PC’s on the network. Both these PC’s have been built from scratch and have not had any other WinCC project loaded on them. Regards, Richard
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10/1/2007 3:01 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	Hi, What's your WinCC version? Could you post your logs here? And also... why don't you get the v6.0 SP4 upgrade? It's for free, and it's always best to work with the latest versions... Best regards, Danielle
Danielle Posts: 1275 Rating: (123)
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10/2/2007 2:36 AM

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rdj65

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Hi Danielle,

The version of WinCC installed on both client and server is:

Name	Version	Release	Release number

AuthorsW	V2.5 + SP2	R2.5.2.2	V2.5.2.0
WinCC V6 SP2	V6.0 SP2 + Hotfix2	K06.00.02.02_12.01.00.06	V6.0.2.2

The reason I haven't installed SP4 is because we are migrating an existing production environment that is currently running SP2 to anew hardware platform and I am testing the compatibility. It may be that I will need to go to SP4 but if possible I don't want to make any changes to the software versions.

I have attacheda ZIP file with the WinCC log files for both server and client. It does look like there is an error in the xrefs.log file for the WinCC client. Perhaps this may indicate where theproblem is.

I have received a reply fromSiemens Supportbut they say they don't know what error Hresult 0x80046105 (null) means but suggested I change my computer name since it had a hyphen in the name and this isn't supported by WinCC. I haven't tried this yet but my understanding is thatit is the underscorecharacter that isn't supported and not hyphen.

Anyway I hope the log files shed some light on my problem.

Regards,
Richard

Attachment

logfiles.zip (162 Downloads)

10/2/2007 10:13 AM	Rate (0)
April Posts: 1776 Rating: (95)	Hi, for Computername see the FAQ http://support.automation.siemens.com/WW/view/en/5708281 It`s also described in WinCC online help "Search for "Illegal Characters for Basic Settings" April
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10/2/2007 1:56 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	Hi, From your logs all I could get was in the xrefs: 0x0002 080911343 CIfcDM::I_DMConnect(): ERROR: GetAso() failed with 0x80070005 for PROGID <WinCC.CCDmAso.1> 0x0002 080911343 InitProjectData(): DMConnect()-ERROR: -2147024891/HRESULT ERROR CODE IN ´dwError1´! 0x0002 080911359 FinalConstruct: Calling Cleanup() because of Error! 0x0002 080911359 CMemMgr::SaveFile(): ERROR: MemMgr not initialized. 0x0002 080911359 CMemMgr::SaveServerSettings(): ERROR: MemMgr not initialized. 0x0002 080911375 CMemMgr::~CMemMgr(): ERROR: Cannot save server settings. But there's no date in that log... all I can tell is the file you sent me was changed for the last time on 3/10/07... I've searched for info on that error and have found nothing so far... Have you checked the computer name thing yet? Best regards, Danielle
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10/3/2007 3:36 AM	Rate (0)
rdj65 Posts: 3 Rating: (0)	Hi, I installed WinCC SP4 and it works now. I can only assume there is an incompatibility with the new hardware/software and WinCC SP2. I now need to find out whether installing SP4 will break anything on the existing WinCC project. Regards, Richard
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10/3/2007 2:18 PM	Rate (0)
Danielle Posts: 1275 Rating: (123)	Hi, When SP3 for v6.0 was released, WinCC became compatible with Windows XP SP2... and the compatibility with Step7 also changed, when newer versions were released. If you developed the project unde v6.0 SP2 and wish to upgrade the system to SP4, you just should remember to check compatibility for all stations, and upgrade all stations. WinCC isn't downwards compatible, which means if you do engineering under v6.0 SP4 your project won't run properly under v6.0 SP2. So if you upgrade all of the system, checking compatibility, you should have no problem. Check this FAQ out, for project data convertion. You can check the release forms for SP3 and SP4, to see some of what changed with them. Best regards, Danielle
Danielle Posts: 1275 Rating: (123)	Last edited by: Danielle at: 03.10.2007 14:21
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WinCC Client-Server problem

Created by: rdj65 at: 10/1/2007 4:12 AM (6 Replies)

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Created by: rdj65 at: 10/1/2007 4:12 AM (6 Replies)

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