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support.automation.siemens.com | Technical Forum | Monday, September 1, 2025 7:02:10 PM

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PC USB Adapter installation problem

Created by: radekk at: 8/16/2010 10:14 AM (3 Replies)

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8/16/2010 10:14 AM	Rate (0)
radekk Bronze Member Joined: 3/22/2010 Last visit: 8/27/2025 Posts: 76 Rating: (0)	Hi Guys, I have a problem with PC USB Adapter installation.It starts OK, however stops after some time and further nothing happens, i need to abort it and exit installation. I try to install it over Win XP SP3. Product is visible in Siemens installed software however, in PC/PG Interface it is not. So installation is not complete Do you have any idea what the problem may be? Thanks in advance. Best greets, Radek
	Last edited by: radekk at: 8/16/2010 10:16 AM
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8/16/2010 12:20 PM	Rate (0)
miami Platinum Member Joined: 8/31/2005 Last visit: 8/8/2025 Posts: 2198 Rating: (331)	Did you try this diver? Do you have administrator rights?
	Last edited by: miami at: 8/16/2010 12:21 PM Last edited by: miami at: 8/16/2010 12:21 PM
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8/16/2010 12:35 PM	Rate (0)
umencho Diamond Member Joined: 3/21/2006 Last visit: 3/30/2025 Posts: 10239 Rating: (1183)	Hello, Attach screenshots of installation status before to interupt it. Disable antivirus program... Best regards, Hristo Mihalev

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8/18/2010 11:13 AM	Rate (0)
radekk Bronze Member Joined: 3/22/2010 Last visit: 8/27/2025 Posts: 76 Rating: (0)	Thanks Guys, The problem was solved. The cause was that someone has interrupted first installation and did not perform uninstall procedure. After uninstall, installation was successful. Thanks again. Greets, Radek

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This contribution was helpful to 3 thankful Users miami umencho O_Moderator