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Failed to parse DNS

Created by: PADRE PIO at: 3/23/2024 12:04 AM (8 Replies)

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3/23/2024 12:04 AM	Rate (0)
PADRE PIO Advanced Member Joined: 4/11/2022 Last visit: 12/30/2025 Posts: 95 Rating: (8)	Hi Experts, I am trying to send e-mail with new logo 8.4. I did create a unique message just for test. I am trying to send thru hotmail account. I am using Office365 account ok! Unfortunately all the time when I try to send a test message show me the message Failed to parse DNS. Attached the image of my seetings. Anyone can help me to solve this issue? Attachment print_1.png (523 Downloads)
	Last edited by: PADRE PIO at: 03/23/2024 00:13:20 Last edited by: PADRE PIO at: 03/23/2024 01:12:27 Rgds, Padre Pio Automation
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3/23/2024 4:30 AM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 12/31/2025 Posts: 36386 Rating: (4545)	I have a similar problem. I have 2 email providers, GMX and Telekom. I've managed it with GMX now, but I can't get any further with Telekom. When I try to send a test email to my Telekom address, I always get the message "Invalid email address".

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3/23/2024 3:54 PM	Rate (0)
PADRE PIO Advanced Member Joined: 4/11/2022 Last visit: 12/30/2025 Posts: 95 Rating: (8)	Hallo ixo! My hope was on you, and you have similar problem... About my issue, I am quite sure that we do need to able SMTP to work with different devices/users.
	Rgds, Padre Pio Automation
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3/23/2024 4:52 PM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 12/31/2025 Posts: 36386 Rating: (4545)	Try this ... Email Settings for Hotmail - Postbox (postbox-inc.com)
	Last edited by: ixo65 at: 03/23/2024 16:53:55
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This contribution was helpful to 1 thankful Users PADRE PIO

3/23/2024 11:48 PM	Rate (0)
PADRE PIO Advanced Member Joined: 4/11/2022 Last visit: 12/30/2025 Posts: 95 Rating: (8)	Hallo ixo65 Thanks for your tip. I tried and unfortunately is not working properly. Find attached my screen. Attachment print_1.png (520 Downloads)
	Rgds, Padre Pio Automation
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3/24/2024 5:59 AM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 12/31/2025 Posts: 36386 Rating: (4545)	Start a Support Request.

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3/24/2024 12:49 PM	Rate (0)
PADRE PIO Advanced Member Joined: 4/11/2022 Last visit: 12/30/2025 Posts: 95 Rating: (8)	Thanks, I will!
	Rgds, Padre Pio Automation
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This contribution was helpful to 1 thankful Users ixo65

8/19/2024 1:55 PM	Rate (0)
worldrider Member Joined: 11/4/2017 Last visit: 6/6/2025 Posts: 2 Rating: (0)	Hello there. I'm from Brazil too and facing the same problem as you. I've tried Gmail, Yahoo!, GMX and Hotmail... None of them worked. I've even tried unsucessfully using the CA certificate. Every time I try to send the test e-mail, I keep receiving "DNS Time out" or "DNS fail". Have you find any solution?! Thanks.

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9/20/2024 7:26 PM	Rate (0)
valoblx Member Joined: 8/12/2019 Last visit: 12/3/2025 Posts: 3 Rating: (0)	I have the same exact issue. ''Failed to parse DNS'' I tried Gmail, Zohomail, Videotron, Hotmail and they all give me the same problem! We need support for this problem.

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