SiePortal

The integrated platform for your product selection, buying and support workflow - bringing together Industry Mall and Online Support.

Products & Services
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
Support Support
{{(apiData.Support | filter:{'rank':1}:true)[0].title}} Support
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
MySiePortal MySiePortal
{{(apiData.MySiePortal | filter:{'rank':1}:true)[0].title}} MySiePortal
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
Cart ({{apiData.CartCount}})

Navigation

Issue When Configuring or Adding SINAMICS G Drives in TIA Portal V19

6/25/2025 2:35 PM	Rate (0)
AutoGen_8624046 Member Joined: 8/13/2021 Last visit: 6/25/2025 Posts: 2 Rating: (0)	Dear Support Team, I hope this message finds you well. I am currently experiencing an issue with TIA Portal V19 related to SINAMICS G drives. I have a project that I’ve been working on for several months, which includes multiple SINAMICS G drives already configured. However, when I try to access the parameters of any of these drives, TIA Portal throws an error and then closes. To troubleshoot, I attempted to create a new project and add a new SINAMICS G drive, but the same issue occurs. The error dialog appears, and the application closes. It seems that this problem is specific to the SINAMICS G family, as other components do not present this behavior. I have confirmed that I am using the latest versions of both TIA Portal and Startdrive. I would greatly appreciate your assistance in resolving this issue.

Suggestion To thank Quote Answer

6/25/2025 2:40 PM	Rate (0)
jacek d Platinum Expert Joined: 9/23/2005 Last visit: 9/15/2025 Posts: 5116 Rating: (768)	We are Community. With your issue I'd contact the Support directly.
	Regards, Jacek What is confusing you is the fact that you never see a number but always its digit representation. So you end up thinking that the number is the representation. - Andrej Bauer Any claims against me - based on whatever legal reason - resulting from the use of any code and/or ideas presented on this forum shall be excluded. #StayWithUkraine
Suggestion To thank Quote Answer