Hello,

contact pls Moderators...

Hi alex_sher and kphcm11,

unfortunately there is an issue with the downloading of files on the SIOS page.  

I already forwarded this issue to the responsible person and will inform you, if the downloads are functional again. 

Best regards,

Jen_Moderator

I cant download zip files, Yesterday it was working ok, but now it is not working even logging in with two user names, even trying to downlaod on a chorme browser from my Android cell phone, still same problem...zip files cant be down loaded, if any one fixed this issue please share it.

Best regards

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Split from Unable to download the projects(Zips).

Hello,

I am trying to download Basic Process Library and demo project.(For V14 SP1) But I am getting error "Access denied 

Reference #18.2c501702.1568192110.18f26995"


Is there any other way to download these libraries and demo projects below link or ıt is a must to be a premium member

https://support.industry.siemens.com/cs/document/109749508/basic-process-library-for-tia-portal-(s7-1200-s7-1500-runtime-professional)-and-basic-process-library-for-wincc-v7-with-example-projects-and-faceplate-s7-block-libraries?dti=0&lc=en-US

Hello ermanas;

By clicking on the "Suggestion" link at the bottom of this page you will  be able to send a message directly to the moderators.

There seems to be a download problem today on the forum, a few members have pointed that out this morning. If you indicate the name of the file that you are looking for in your message the Moderator in charge of the forum today might be able to PM it to you directly.

Hope this helps,

Daniel Chartier

Take a look at this Topic, specially the reply from Jen_Moderator.

https://support.industry.siemens.com/tf/ww/en/posts/need-to-dowload-tia-portal-v14-hsp/219992/?page=0&pageSize=10#post871895

Dear Experts,

I try to download V assistance but it appear message.

Access Denied

Reference #18.3c191567.1568130235.21ce232d

How can I download it ?

Best regards,

Vorapob

There are Problems with the Siemens web sites.

The moderator knows the problem. see althis Topic:

Not able to downlaod SD-Card Example image

 Hello ChristopheCPNV,

ChristopheCPNV

Hello,

Since this week, I cannot download any *.zip files like application exemples or libraries on the support site. A message is dysplayed on my internet browser. For example:

You don't have permission to access "http://support.industry.siemens.com/dl/files/728/109479728/att_989463/s2/109479728_LGF_LIB_TIAV15_1_V4_0_4.zip" on this server.

I tried from several network and PC.

Do you have any idea?

Thank you and best regards,

Christophe

 I'm sorry for that issue.
According to my knowledge download of .zip files should be possible again.
Other attachment types wasn't effected as far as I know.

Are you know able to download the attachments you are interested in?
Your feedback would be great.

Best regards
CS Moderator

Hello alex_sher,

[snip]

Download should be possible meanwhile.

In addition to this: To download this attachment a verification of your account is necessary. Is this already done?

Best regards
CS Moderator

Thank you so much for the help, i'm downloading the image at the moment!

Case closed

Best regards

Cardoc

Hi Cardoc,

I'm glad that it's working now. 


Best regards,
Jen_Moderator

I just tried, still not working. access denied.

It's very frustrating to see this happened when I am trying to introduce IOT2000 to new users

wops, 

I found it would be download by MS edge but not google chrome..... what happened

 Hello Boyang_Song_UoS,

Boyang_Song_UoS

I just tried, still not working. access denied.

It's very frustrating to see this happened when I am trying to introduce IOT2000 to new users

 I'm sorry for that
Hope you introduction was suggesful.

Could you please send me the link to the page were your were trying to download content?
And if still exists the details of the error message?

Thank you

Best regard
CS Moderator