Hello everybody,

I need to launch the installation of TIA v 18 to add components to the existing installation, but after the splash windows the installer fails to proceed.

The following text is extracted from the logfile "SIA_STEP7_S7FPLUS_WINCC_ADV_V18@23-06-15_09-59-21.log" :

09:59:22|ARGUMENTS |LOGLEVEL                                |(01) 4; List of messages, that will be logged: RawText, Error, Fatal_Error, Info1, Info2, Important, Warning, Warning2, Warning_FileNotFound, Warning_FileNotDefined, Warning_Registry, Warning_Component, Header, Footer, Text, Debug, Debug2
09:59:22|ARGUMENTS |Bundle                                  |(01) SIMATIC TIA Portal V18 WinCC BCA Ed
09:59:22|ARGUMENTS |KM-Version                              |(01) Advanced:TPE.V18000100_RTM.RTM:V18.00.01.00_42.01.00.01
09:59:22|INFO_ENV  |IS ADMIN                                |(01) TRUE
09:59:22|INFO_ENV  |RAM API                                 |(01) 31,73GB
09:59:22|INFO_ENV  |RAM API Available                       |(01) 22,56GB
09:59:22|INFO1     |CoreLib::GetPhysicalMemoryAmountWmi()   |(01) Exception - System.Management.ManagementException: Classe non valida
09:59:22|          |  ... continue line ...                 |Exception -    in System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
09:59:22|          |  ... continue line ...                 |Exception -    in System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
09:59:22|          |  ... continue line ...                 |Exception -    in Siemens.Automation.Setup.Core.Tools.General.GetPhysicalMemoryAmountWmi()
09:59:22|INFO2     |CoreLib::GetMemoryWMI()                 |(01) InnerException - InnerException is NULL
09:59:22|INFO_ENV  |RAM WMI                                 |(01) 0,00B
09:59:22|INFO_ENV  |CPU_AMOUNT                              |(01) 12
09:59:22|INFO_ENV  |PC_NAME                                 |(01) ITMAR-PC271
09:59:22|INFO_ENV  |PROCESS                                 |(01) C:\Program Files (x86)\Common Files\Siemens\Automation\Siemens Installer Assistant\410\SIA2.exe
09:59:22|INFO_SW   |OS                                      |(01) Microsoft Windows NT 10.0.19044.0
09:59:22|INFO_SW   |OS_VERSION                              |(01) 10.0.19044.0
09:59:22|INFO_SW   |OS_LANGUAGE_SYSTEM                      |(01) 1040 - Italian (Italy)
09:59:22|INFO_SW   |OS_LANGUAGE_UI                          |(01) 1040 - Italian (Italy)
09:59:22|INFO_SW   |OS_LANGUAGE_LOCALE                      |(01) 1040 - Italian (Italy)
09:59:22|INFO_SW   |SIA_VERSION                             |(01) 410.0.102.1 (assembly: 410.0.102.1; created: 2022.12.22 08:39:19; modified: 2022.02.08 07:55:00)
09:59:22|INFO_SW   |SIA_BASE_DLL_VERSION                    |(01) 102.0.154.1 (assembly: 102.0.154.1; created: 2022.12.22 08:39:19; modified: 2021.11.02 13:31:24)
09:59:22|INFO_SW   |CLR VERSION                             |(01) 2.0.50727.9171

######## ---------- START LOG ----------------------------- ####################
09:59:22|INFO1     |CoreLib::GetOSFriendlyName()            |(01) Exception - System.Management.ManagementException: Classe non valida
09:59:22|          |  ... continue line ...                 |Exception -    in System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
09:59:22|          |  ... continue line ...                 |Exception -    in System.Management.ManagementObjectCollection.ManagementObjectEnumerator.MoveNext()
09:59:22|          |  ... continue line ...                 |Exception -    in Siemens.Automation.Setup.Core.Tools.ApiNativeFunctions.OsNativeFunc.GetOSFriendlyName()
09:59:22|INFO2     |CoreLib::GetOSFriendlyName()            |(01) InnerException - InnerException is NULL
09:59:22|INFO1     |Program::Main()                         |(01) Setting ExitCode to: 1603 - 1603
09:59:22|INFO1     |Program::Main()                         |(01) Exit Main() with global errorcode=1603
09:59:22|          |SiaCleanup::StartSiWaCleanup()          |

There are two exception errors that probably interrupt the installation process.

Thanks in advance for any suggestion.

0_Einstein

That is likely the reason it is coming up with an error.  Once installed, the correct way to modify the install is by using the Settings -> Apps -> (app name) -> Modify (when Modify option exists).

Otherwise, you should uninstall v18, copy the dvd install files to the PC, and then install from the PC.  You will appreciate that when you are in the field and need something from the DVD but did not bring it with you to the customer's job site.

pvmaruts

No, I launch the installation from the original DVD.

Unfortunatelly the option "Modify" is grayed and every TIA installation I try to launch fails. The error is always the same. I tryed to launch the "Siemens TIA Portal V18.0 Upd1" with the same result. Probably, there is some Windows .dll problem. The TIA administration don't work also (page not found in the browser), so I cannot update nothing from the online service. The simplest way could be to install Windows and TIA again and this will be the option when the version 19 will be released. A big waste of time.