5/31/2017 2:42 PM | |
Joined: 9/30/2016 Last visit: 8/15/2024 Posts: 914 Rating: (6) |
When I started my PC this morning the TIA Updater advised my that I needed to update some of the elements in the TIA portal. I tried to do it and - after some difficulties - mostly succeeded - see first and second screenshot what was missing. I then tried downloading and installing this missing support package and it seems to work - BUT it ends with a red and white cross in the line so it has failed. I do however not need the Sinamatic part of my TIA so I though I can live with that. BUT when I open the TIA portal and try to switch to Project View the TIA portal crashes. I searched on the Support forum and I downloaded the HSP package for TIA V14 and unzipped it - see the link below: https://support.industry.siemens.com/cs/document/72341852/support-packages-for-the-hardware-catalog-in-the-tia-portal-(hsp)?dti=0&lc=en-WW Then I needed to install it see the link below: https://support.industry.siemens.com/cs/document/54163658/how-do-you-update-the-hardware-catalog-in-step-7-(tia-portal)-?dti=0&lc=en-WW But when I open my TIA portal and try to switch to Project View the TIA portal crashes (and ask me to send a crash report to Siemens which I did the first time). So I cannot install the pacages manually. How do I get my TIA portal back in working order (preferrably updated) ? I do not need the Sinamics part - could I get it do work by somehow disabling / removing that part ? Or can I perhaps download and install a complete TIA S7 (WITH all the newest support packages? ? AttachmentCrash.zip (719 Downloads) |
5/31/2017 3:19 PM | |
Joined: 9/30/2016 Last visit: 8/15/2024 Posts: 914 Rating: (6) |
Absolutely
Attachment1400.100.1201.1.zip (695 Downloads) |
5/31/2017 3:45 PM | |
Joined: 9/30/2016 Last visit: 8/15/2024 Posts: 914 Rating: (6) |
Hi again Christoph, Please also see screenshots. As far as I can see I have the dll in C:\Program Files\Siemens\Automation\Portal V14\bin. I also have a folder called C:\Program Files\Siemens\Automation\Portal V14\bin Yes - I TRIED to install all the updates the TIA Updater suggested - I think including TIA V14 SP1 UPD1 ? I did not think I needed to document it before I started the updates. Yes - I have also installed PLCSIM ? II THINK I installed V14 - but I don't THINK it had any updates this times. Again - I did not think I needed to document it before I started the updates so I cannot be sure. Is there a place I can check it (without needing the portal which crashes) ?
Attachmentcrash2.zip (531 Downloads) |
5/31/2017 4:09 PM | |
Joined: 5/12/2006 Last visit: 10/11/2024 Posts: 22410 Rating: (3017)
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Hello, you can try to open the installed Software in the Portalview and show which SW is installed. Or you show the properties of the executables. For PLCsim is the File "Siemens.Simatic.PlcSim.Compact.exe". For PLCSIM the SP1 download is here: Christoph |
6/1/2017 7:02 AM | |
Joined: 9/30/2016 Last visit: 8/15/2024 Posts: 914 Rating: (6) |
Hi again Christoph, See the screenshots for the "installed SW" and the properties of "Siemens.Simatic.PlcSim.Compact.exe" So you recommend that I download and try to install the 2 packages you listed ?
Attachmentcrash3.zip (574 Downloads) |
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