3/16/2011 11:51 AM | |
Posts: 799 Rating: (43)
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Have you already contacted technical support? In your second thread, i saw the screenshots, and this is a classical crash of the pdlrt.exe So you have to download the user dump tool from microsoft here. After that you have to configure the tool for an automatic dump of the pdlrt.exe process (Access Violation) (You will find also a description, how to use here) Normally, when you configured right, the dumpfile is created, while next crash of the pdlrt.exe. Contact technical support, they will tell you how to send the files (dumpfile, logfiles, etc). Siemens development will analyse the files and after that they can tell you what the reason is. regards |
3/17/2011 3:49 AM | |
Joined: 8/31/2010 Last visit: 8/8/2024 Posts: 1519 Rating: (226) |
Thanks efka. Will try it out and let you know. |
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7/14/2016 1:34 PM | |
Joined: 11/6/2015 Last visit: 7/7/2024 Posts: 6 Rating: (0) |
@AutoGen_280204Thank you for your Information it helped me a lot |
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