Hi,

Trying to create a support request and keep getting stuck at the same point when trying to send it. Don't understand what im missing and have no idea what WebSSO is.

Please help

I have attached screenshot of request.

------------------------------------------------------------------------------------------
Split from News within Support Request.

Hello,

Is it possible for one of the moderator's to look into this for me please as I can't create a support request. Something which I believe I should be able to do.

Details and screenshot are attached to previous post.

Thanks in advance.

Hi JaesunT,

we are aware of this issue and are currently working on a solution.
In the short term you can bypass the issue by creating temporary a second account.

Please let us know, if it helps you. 

Best regards,
Jen_Moderator

Thank you very much Jen

Hi JasonPT,

you are welcome! 

If there any other issues or questions, please let us know! 


Best regards,
Jen_Moderator