2/10/2024 5:37 PM | |
Joined: 2/10/2024 Last visit: 2/10/2024 Posts: 1 Rating: (0) |
It sounds like there might be an issue with how the Tia Portal software versions are installed or managed on your PC. Here are a few steps you can take to troubleshoot and resolve the issue: 1. **Check Installation**: Double-check the installation process for both versions (V14 and V15) to ensure that they were installed correctly. Make sure that there were no errors or issues during the installation process. 2. **Verify Runtime Installation**: After installing both versions, verify that the HMI runtime for V14 is still installed on your PC. You can do this by checking the installed programs list in your computer's Control Panel or using the software's installation directory. 3. **Software Compatibility**: Ensure that the versions of the Tia Portal software you have installed are compatible with your operating system and hardware specifications. Sometimes, compatibility issues can arise if the software is not fully supported by your system. 4. **Reinstallation**: If you find that the HMI runtime for V14 is missing or not functioning correctly, consider reinstalling the software. During the installation process, pay attention to any prompts or options related to runtime installations and make sure that both versions are selected. 5. **Contact Support**: If you continue to experience issues, consider reaching out to Siemens technical support for assistance. They can provide guidance and troubleshooting steps specific to your situation and help you resolve any software-related issues. By following these steps and ensuring that both versions of the Tia Portal software are installed correctly and compatible with your system, you should be able to access the HMI runtime for both V14 and V15 without any conflicts.
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