Hello.

Service problems continues on the Forum.

The private message preview (my Forum -> Personal Messages) shows the exact same message for all my messages.

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Split from Personal messages not open.

Hi qwazee,

I'm also having the same issues with the PMs as you reported. Yesterday there was a fix for "mark topic as solved". Maybe the fix is responsible for the behavior 

As soon as I get any news, I will update the topic.

Best regards,
Jen_Moderator

ixo65

 

Jen_Moderator

Yesterday there was a fix for "mark topic as solved". 

And today morning also a fix for ???

Or why are the problems with the forum in the morning? 

 Hi ixo65,

to be honest I don't know when the next fix will be released. I will of course keep you informed, if an issue has been solved. 

Do you only have issue in the morning? 
The only issue that I can confirm from my side at the moment is that the PMs take longer to load and the preview of all messages in the mailbox contains the same text, this behavior can be observed with me all the time. 

Best regards,
Jen_Moderator

Today morning I become a PM that I could read.

Just come new PM and I could not read. 

And now I get the following all the time again.

Edit:

I feel sorry for the poor moderators who also have to deal with these problems all the time and have more work because you can't make suggestions, no PMs and so on.

They have to pay for what the IT department can't handle.

Hello ixo65,

I sincerely apologize for the inconvenience! 
Can't see the unread message? Or do you generally have no access to your PMs? For me it sometimes takes a while for the PMs to load.

Thank you for your frank words!  I admit that these are not the ideal working conditions. It is reassuring for me, that the community is a great support for the issues in the forum and generally "everyday life". 

I will keep you up-to-date.

Best regards,
Jen_Moderator

qwazee

Hello.

Service problems continues on the Forum.

The private message preview (my Forum -> Personal Messages) shows the exact same message for all my messages.

 Perhaps a picture will make it clear what my complaint is about.

Hi qwazee,

thanks for the Screenshot!

As I mentioned back then, the preview of the PMs is the same for me. I have escalated this behavior to the appropriate person. 

Wish you a nice day and best regards,
Jen_Moderator

NOTIFICATION

There is again something wrong with the private message preview. This behaviour is not new, but it was not observed for a long time.

^{The greyed area and the red arrow has been added to the screenshot.}

Hi qwazee,

thanks for the report, as always it is much appreciated. 
Is the preview still the same as yesterday or has it gone back to normal again? 
For me the appearance of the preview is normal.

Best regards,
Jen_Moderator

Jen_Moderator

Hi qwazee,

thanks for the report, as always it is much appreciated. 
Is the preview still the same as yesterday or has it gone back to normal again? 
For me the appearance of the preview is normal.

Best regards,
Jen_Moderator

Hello.

Now (07h54 forum time) the view is normal.

Yesterday there was times that it did show up in a normal way. But 19h00 to 20h40 (forum time) yesterday, the view was wrong as shown in the picture.

Regards.