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OP7 download problem

Created by: jboti at: 6/8/2007 10:36 AM (9 Replies)

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6/8/2007 10:36 AM	Rate (0)
jboti Experienced Member Joined: 6/8/2007 Last visit: 10/24/2024 Posts: 54 Rating: (3)	Hi all, I have a problem with an OP7. The panel was all right, it functioned for a year or so, when the customer needed some modifications. The I realised that it's not possible to download a new configuration to the OP7. The error message I get is: E4022: Internal Error Download 1A002540H. No connection to the OP. I use serial download, the cable/PC is good, everything works perfectly with any other OP7. Besides downloading, the OP7 is actually OK, the old configuration is running. I've tried to erase the flash, that worked also, still the same error message in ProTool. I use ProTool V6.0 SP2. Any ideas?

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6/11/2007 8:40 PM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi perhaps this FAQ can give some hints...did you already try to use a slower Baud-rate for the transfer? http://support.automation.siemens.com/WW/view/en/19701610 nemo
Nemo Posts: 3149 Rating: (171)
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6/12/2007 7:01 AM	Rate (0)
UMENCHO Diamond Expert Joined: 3/21/2006 Last visit: 11/1/2024 Posts: 10229 Rating: (1181)	Hi May be panel not in download mode. See link for manual (on page 33 ). Best regards umencho

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6/12/2007 7:07 AM	Rate (0)
jboti Experienced Member Joined: 6/8/2007 Last visit: 10/24/2024 Posts: 54 Rating: (3)	Sorry, I've forgot to mention: panel is in download mode, and I've tried every selectable baud-rate from ProTool. Nemo, I can't see how can that FA help me, as I see it it referes to updating the operating system on Windows-based panels. Maybe should I try to update the operating system on my OP7? By the way, is that possible? Thanks for answers... jboti

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6/12/2007 10:53 AM	Rate (0)
Smurf Silver Member Joined: 9/28/2005 Last visit: 10/24/2024 Posts: 414 Rating: (28)	Hi, I gues what you should do is to erase the panel by pressing the buttons ESC, arrow down, arrow right at the same time when powering up the OP7. See also chapter 15.2 of the OP7 manual. After this the OP7 is in its originial state and ready for download.
	Smurf "The only difference between a problem and a solution is that people understand the solution."
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6/12/2007 12:14 PM	Rate (0)
jboti Experienced Member Joined: 6/8/2007 Last visit: 10/24/2024 Posts: 54 Rating: (3)	Nope, doesn't work. As I stated in my first post, I've tried that too, it did the erasing operation normally, but still the same download problem. jboti

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6/12/2007 12:53 PM	Rate (0)
Nemo Posts: 3149 Rating: (171)	Hi upating the operating system is not possible, I would open a SupportRequest at Simatic Customer Support / send the panel to a Siemens Repair Center. nemo
Nemo Posts: 3149 Rating: (171)
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6/27/2012 5:16 AM	Rate (0)
S_Engg Posts: 1 Rating: (0)	HI Did succeed in downloading after sending for repair. Becoz i have the same error with my OP17 unit and have tried all possible means of downloading
S_Engg Posts: 1 Rating: (0)
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6/27/2012 12:51 PM	Rate (0)
Tweety Posts: 3037 Rating: (192)	Hello, If you do everything what you can read in this thread, then you can start a support request on the customer support. ----> customer support Tweety
Tweety Posts: 3037 Rating: (192)
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4/22/2015 4:09 PM	Rate (0)
Min_Moderator Platinum Member Joined: 9/3/2014 Last visit: 3/13/2019 Posts: 4766 Rating: (122)	New question published by AutoGen_683598 is split to a separate thread with the subject SIMATIC OP 7 unfortunately I erase the flash. Best regards Min_Moderator

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