1/18/2024 6:05 AM | |
Joined: 11/2/2021 Last visit: 4/26/2024 Posts: 4 Rating: (0) |
Dear All, I am writing because I could not find any other similar post and I kindly request your support in the following issue. I will first describe the events: - PH server crashed because of a RAID card and a damaged drive. - Damaged parts were replaced. - SQL database was found corrupt and it was first rebuild and then restored. All seems now good in SQL db. The issue is that Process historian is not starting but always going to error state and the errors showing in its diagnostic log are as per the attached file but summarizing: Could not read states. Could not load states. Could not initialize the Store and Forward component. Thanks in advance for your support. Attachmenterror_log.txt (201 Downloads) |
1/18/2024 12:48 PM | |
Joined: 6/27/2017 Last visit: 6/26/2024 Posts: 158 Rating: (21) |
Hello, can you post more details? E.g. which PCS7 version you are using, screenshot of the error, etc. |
1/19/2024 6:30 AM | |
Joined: 11/2/2021 Last visit: 4/26/2024 Posts: 4 Rating: (0) |
Thank you for your message. The version of the process historian is 2014 SP2 and the PCS7 is version 8.2. |
1/26/2024 12:09 PM | |
Joined: 1/11/2019 Last visit: 10/7/2024 Posts: 764 Rating: (151)
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Kindly use the below link to raise the service ticket |
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