Hello,

On top right side, user could see his/her name. On the image, click, window will pop up which will show user data, select modify user data from where you can change your e-mail ID. Please refer attached sheet for more information.

HTH

PISCEAN 2010

Hello,

On top right side, user could see his/her name. On the image, click, window will pop up which will show user data, select modify user data from where you can change your e-mail ID. Please refer attached sheet for more information.

HTH

Hello

How to edit email there?

Can  you check whether you can point cursor at your profile email section?

See the attachment.Email section looks  more bold color means preserved from editing.

I can edit all other section including login user name.But still need help to edit the email.

Yes, you are right.

But it was working, check change name and email adress in the forum post.

PISCEAN 2010

Yes, you are right.

But it was working, check change name and email adress in the forum post.

So this function has been revised in this forum.

Then what is the option of a forum member  to change his password in future if he is no longer able to login his email account?

Hello BRILLIANT AUTOMATION,

thank you for the hint. We are trying to clarify why it isn't possible at the moment.

Registration and Login is a functionality that is not only relevant for the forum. The created account is valid for other applications too. So I'm sorry that we are not able to have a solution ad hoc.

Best regards
CS Moderator

CS Moderator

Hello BRILLIANT AUTOMATION,

thank you for the hint. We are trying to clarify why it isn't possible at the moment.

Registration and Login is a functionality that is not only relevant for the forum. The created account is valid for other applications too. So I'm sorry that we are not able to have a solution ad hoc.

Best regards
CS Moderator

Thanks for reply.

Please let's know the solution as soon as possible.

Hello BRILLIANT AUTOMATION,

at the moment I don't have the solution for the Forum application.
The menu provided when you are clicking at the header isn't complete.

Since a few days changing the email adress should be a seperate entry within this list. Please check the menue at Home.

Via "Change email address" the necessary dialog is provided.

Best regards

CS Moderator

CS Moderator

Hello BRILLIANT AUTOMATION,

at the moment I don't have the solution for the Forum application.
The menu provided when you are clicking at the header isn't complete.

Since a few days changing the email adress should be a seperate entry within this list. Please check the menue at Home.

Via "Change email address" the necessary dialog is provided.

Best regards

CS Moderator

When I click the user pic on the to right corner of the forum window, I got a drop down menu  of which screenshot attached.

Why this option is available only for Moderator's account?

See the attachment.Please confirm which option shall I click to update my email id?

Hi BRILLIANT AUTOMATION,

at the moment this function isn't implemented on the forum website. You have to go to the Product Support, Services or mySupport website to see the tab "change email address" after clicking on your name.

Hope it's clear now 

Best regards,
Jen_Moderator