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SAFETY DISTIBUTED and Windows 7 64 bit

Created by: dstudio at: 2/15/2012 8:04 PM (21 Replies)

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2/15/2012 8:04 PM	Rate (0)
dstudio Bronze Member Joined: 8/24/2006 Last visit: 5/31/2024 Posts: 148 Rating: (9)	Hi all, please help me. I've a new pc with windows 7 64 bit (step7v5.5 sp2, wincc flex 2008sp3 and office 2010..nothing else). I try to install SAFETY DISTRIBUTED V5.4SP5upd1 but nothing to do; in attachment the capture of the error. Only Fconfiguration pack is installed automatically in correct way.(K05.05.0900...the last contained in the Distributed Safety v5.4sp5upd1) Thank you in advance. Attachment SafetyDistributed.JPG (2042 Downloads)

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2/15/2012 9:13 PM	Rate (0)
umencho Diamond Member Joined: 3/21/2006 Last visit: 3/30/2025 Posts: 10239 Rating: (1183)	Hello, As SIMATIC Distributed Safety under Windows 7 confirmed compatibility between software there, I suggest you Support Request... Best regards, Hristo Mihalev

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3/9/2012 2:20 PM	Rate (0)
RPvM Ducor Regular Member Joined: 1/6/2012 Last visit: 9/11/2024 Posts: 4 Rating: (0)	Any news about this problem? It seems I have the same issue here. Thanks in advance, Ronald

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3/9/2012 2:36 PM	Rate (0)
galadar Posts: 1 Rating: (0)	Same problem here. Distributed Safety 5.4 SP5 Update1 (DSV54SP5Upd1) OS: Windows 7 Professional SP1 64bit (Hungarian) Step7: V5.5 + SP1, K5.5.1.0
galadar Posts: 1 Rating: (0)
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3/16/2012 9:48 AM	Rate (0)
ps e Posts: 5 Rating: (0)	Same problem here also... Step7 5.5sp2 Win7 64bit pro eng Best regards PSE
ps e Posts: 5 Rating: (0)
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3/16/2012 10:46 AM	Rate (7)
dstudio Bronze Member Joined: 8/24/2006 Last visit: 5/31/2024 Posts: 148 Rating: (9)	This is the solution from Siemens thank you for your service request. Please delete the folder "11" in the folder "Drive". Path: C:\Programme(x86)\Common Files\InstallShield\Driver\11

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This contribution was helpful to 21 thankful Users miami JWAmth umencho schnek Donala Ignat SRao stefanoclaus APS_84 Sachinpatke LuWiack antonioeliasdasilva GEORGE K itechsales RChapman MJA_21 daynada Soni. Ton reve123 taGuscott

3/16/2012 11:01 AM	Rate (0)
ps e Posts: 5 Rating: (0)	Very good, works like a charm! Best regards PSE
ps e Posts: 5 Rating: (0)
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12/18/2012 5:23 PM	Rate (0)
Samuele2L Regular Member Joined: 1/15/2010 Last visit: 8/9/2024 Posts: 19 Rating: (0)	I'm running WIndows 7 Professional x64 with the same problem. Great, thanks a lot. With Merry Christmas!

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9/13/2014 8:39 PM	Rate (0)
MR2_Canada Advanced Member Joined: 1/23/2007 Last visit: 8/28/2025 Posts: 15 Rating: (0)	I'm running WIndows 7 Professional x64 to and my problem was the same . Great, thanks a lot

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9/14/2014 8:08 AM	Rate (0)
dstudio Bronze Member Joined: 8/24/2006 Last visit: 5/31/2024 Posts: 148 Rating: (9)	Good!

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7/30/2015 2:36 PM	Rate (0)
Maccagnoa Member Joined: 2/17/2015 Last visit: 5/31/2021 Posts: 4 Rating: (0)	Good morning, i am running windows 7 ultimate x64 and step7 5.5 service pack 4. Also i have Tia Portal V13 Sp1 Update 4. Even after the deletle of the folder 11 i can not install the safety distributed. Before i had WinCC flexible installed and then i removed it. Can someone help me?

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12/14/2015 3:17 AM	Rate (0)
OwenRK Experienced Member Joined: 2/25/2014 Last visit: 6/29/2025 Posts: 61 Rating: (4)	I'm similar system. I have Simatic 5.5 sp4 and Tia portal V13 sp1 update1. remain some three file after deleting 11 folder in Program files(x86) Common files/installsheild/driver But I'm continuing installing S7-Distributed Safety V5.4 + Service Pack 5 below link site. And then You can install safety distributed program and I checked good condition in step 7. https://support.industry.siemens.com/cs/ww/en/view/37592670

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2/9/2016 7:51 AM	Rate (0)
AutoGen_989986 Posts: 1 Rating: (0)	dstudio Good! I have a similar problem but my messages is a bit different Deleting folder 11 does not help Could someone please check this out? Attached is my setup error thanks Attachment setup error.jpg (790 Downloads)
AutoGen_989986 Posts: 1 Rating: (0)
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2/9/2016 8:15 AM	Rate (0)
ChristophD Grandmaster Joined: 5/12/2006 Last visit: 9/15/2025 Posts: 22687 Rating: (3071)	AutoGen_989986 dstudio Good! I have a similar problem but my messages is a bit different Deleting folder 11 does not help Could someone please check this out? Attached is my setup error thanks Hello, please check which Safety package you have exactly. The Windows 7 x64 support is available with V5.4 SP5 Update1. https://support.industry.siemens.com/cs/ww/en/view/45511662 Regards Christoph

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This contribution was helpful to 1 thankful Users Fernandes.Paulo

7/19/2016 2:31 PM	Rate (0)
lawdeale Posts: 9 Rating: (0)	Hi, I am having a similar issue, exact same error message but using PCS7 V8.1 SP1, Step7 V5.5 and trying to install F-System V6.0. I have tried removing folder 11 but no luck, still get the same error. Any ideas?
lawdeale Posts: 9 Rating: (0)
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7/19/2016 2:46 PM	Rate (0)
ChristophD Grandmaster Joined: 5/12/2006 Last visit: 9/15/2025 Posts: 22687 Rating: (3071)	Hello, F-System V6.0 is not compatible with PCS7 V8.1 and not compatible with Windows 7 x64. Regards Christoph

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2/12/2017 1:55 PM	Rate (0)
AutoGen_139200 Posts: 1 Rating: (0)	dstudio Very Good!
AutoGen_139200 Posts: 1 Rating: (0)
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7/29/2018 9:14 PM	Rate (0)
turbix Member Joined: 6/10/2013 Last visit: 7/7/2025 Posts: 2 Rating: (0)
	Last edited by: turbix at: 7/29/2018 9:16:45 PM
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7/29/2018 9:15 PM	Rate (0)
turbix Member Joined: 6/10/2013 Last visit: 7/7/2025 Posts: 2 Rating: (0)	dstudio This is the solution from Siemens thank you for your service request. Please delete the folder "11" in the folder "Drive". Path: C:\Programme(x86)\Common Files\InstallShield\Driver\11 You are my hero.

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5/24/2019 1:20 PM	Rate (0)
Luc TrekbikesRider Posts: 3 Rating: (1)	Hi all, Thank you very much for the advise to delete the "11" folder. I was struggling on also Windows 7, Professional with x64. The program was running on a different computer, but not in an virtually environment. Also delete the "11" folder wasn't possible, but a reboot was the solution. Maybe some locked items by the last install. Best Regards!
Luc TrekbikesRider Posts: 3 Rating: (1)
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