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Unable to install Starter V5.5 HF1 (Restart the Laptop message keep popping up)

Created by: HK Wong at: 11/16/2023 10:49 AM (1 Replies)

11/16/2023 10:49 AM	Rate (0)
HK Wong Member Joined: 1/4/2016 Last visit: 10/26/2024 Posts: 6 Rating: (0)	Hi, can any of my fellow colleagues help to solve this issue as stated in the title? I could not install this new Starter V5.5 HF1 with the message of asking me to restart my laptop pop up everytime i tried to install it. I have restarted my laptop and shut it down to try installing it, it pop up this same message. I try to delete all files and redownload the files again, it failed to install. I even tried to extract all file to one folder and try to install it, the same message pop up again. Kindly please assist and need hep on this, as i need the Starter software for on-site works urgently. Thank you. Attachment Capture.PNG (433 Downloads)

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11/16/2023 10:52 AM	Rate (0)
ChristophD Grandmaster-Expert Joined: 5/12/2006 Last visit: 9/2/2025 Posts: 22709 Rating: (3071)	try the steps from this faq https://support.industry.siemens.com/cs/ww/en/view/8861819

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