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Starter V5.6 HF2 installation error

Created by: HK Wong at: 10/24/2024 12:10 PM (5 Replies)

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10/24/2024 12:10 PM	Rate (0)
HK Wong Member Joined: 1/4/2016 Last visit: 10/26/2024 Posts: 6 Rating: (0)	Hi All, Need someone to assist in installation of this new starter version. I've already extracted the downloaded files into a folder and start the setup. Each time it's installing, there is an error which pops up (as shown in attached picture). The starter could not be opened and error message will occur. Please advise me as I urgently needed the software for work. Thanks. Attachment Capture1.PNG (294 Downloads)

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10/24/2024 12:29 PM	Rate (0)
Towome Platinum Member Joined: 7/9/2015 Last visit: 8/29/2025 Posts: 4443 Rating: (641)	Hi, and did you check the Log File which is referred to in the notification? Regards, Towome
	If my post was useful, please rate me - if not, please tell me - thank you!
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10/25/2024 12:20 PM	Rate (0)
HK Wong Member Joined: 1/4/2016 Last visit: 10/26/2024 Posts: 6 Rating: (0)	I have checked the log, but i couldn't find what's the issue. Can you help assist why? is there any particular software that was installed which is not compatible with the starter software?

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10/25/2024 12:36 PM	Rate (0)
Towome Platinum Member Joined: 7/9/2015 Last visit: 8/29/2025 Posts: 4443 Rating: (641)	Hi, you can post the log here - perhaps we find a solution! Regards, Towome
	If my post was useful, please rate me - if not, please tell me - thank you!
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10/25/2024 2:38 PM	Rate (0)
HK Wong Member Joined: 1/4/2016 Last visit: 10/26/2024 Posts: 6 Rating: (0)	I haved tried uninstall, redownload the files, re-extract the files again. Now it has other error at another log. attached is the log file. Kindly please help. Attachment InstallStarterLog.txt (246 Downloads)

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10/28/2024 7:17 AM	Rate (0)
BBip Regular Member Joined: 8/28/2013 Last visit: 8/29/2025 Posts: 5 Rating: (1)	Have you tried changing your system locale settings to German?

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