ddingman

Unfortunately it's a feature they don't support.

 Who said such a stupid thing?

Siemens designed and manufactured LOGO and continues to sell it, so there's no reason to say they don't support a feature that was a key selling point when 8.3 was released.

ixo65's question is legitimate, there have been no particularly supportive posts from user LOGO Support lately. 

Btw, i have repeatedly mentioned that essentially LOGO is more or less an Arduino class device designed on a DIN rail. As if the Finder or someone else was reading minds, a few days ago a device with quite similar characteristics was advertised on the Arduino website and supports cloud computing. Something that Siemens has not been able to create for their product in 3+ years.

Thank you for your thoughts. Since you think it's a stupid comment, are you willing to put your money where your mouth is and explain why my lwe app doesn't work in aws? As I mentioned, I'm new to lwe and would appreciate an expert like yourself helping. Oh by the way. I have asked for Siemens support and have been told that anything beyond downloading the lwe app into an aws environment is not something Siemens supports. Even that took lwe 1.1. and 8.3 sp1 to occur without errors and workarounnds. So what do say? How about a helping hand?

ddingman

Thank you for your thoughts. Since you think it's a stupid comment, /--/ explain why my lwe app doesn't work in aws?

 Sorry, you're barking at the wrong gate. It's stupid of Siemens support to say that they don't support a feature advertised by their product.

At first I also played with AWS and even got something working, but after a while the connection to AWS stopped working.I was busy with other things and later forgot... until AWS sent a warning that the one year grace period is over and you have to pay further.

You can tinker with it, but I'm afraid that most people on this forum have given up on LOGO cloud connectivity. You cannot build a long-term solution on top of that, because Amazon can change its cloud service rules, API, usage policy etc at any moment... and Siemens says it's none of their business.

My apologies WWEE. I let my frustration and dissapointment control my emotion

Unfortunatley, and I hope I'm wrong in the future, Siemens has hitched its wagon to AWS with this wonderful feature and saddled its customers to a mountain of frustration and dissapointment. It's taken so long trying to overcome these issues that I've been charged for aws monthly fees, which I'm willing to pay for a working system but not for beating my head against a wall.

Ive signed up for aws support as my last effort to make this work . Im still hoping someone at Siemens is aware of these issues and is either finding a way to make this work with aws or move on to a more stable cloud environment. Please Siemens do not discontinue lwe and access.

WWEE, thanks for the heads up on the Arduino Opta. Sounds promising. My hope is that Siemens is paying attention.

Registration on AWS

Cloud connection with LOGO SOFT COMFORT

Thank you M111, however, I have done everything SIemes has required in the links you've recommended and it still does not work. I've confirmed that my LOGO is correctly connected to the Cloud and that the shadow shows all of the itrems in my data tansfer settings.

I've now invested in AWS support, and they have confirmed that my application down loaded and created an environement without error, however they don't know what's wrong at this point.

I'm awaiting a reasponse from AWS after trying a couple of things that they recommended. They will be looking at the logs. 

As soon as I hear back from AWS support I will created another Siemens support request and incluide AW'S's findings. 

Perhaps someone in Siemens support can look further into it. THis should not be so hard.

For my AWS application I copied a small portion of the "Connection to the Cloud" lsc example (inside light portion at bottom of the program) to make sure I wasn't creating a bad lsc or lwe application. I've tested it out on the LOGO we abd it works perfectly.  I also tried the complete "Connection to the Cloud" example as provided by Siemens and I have the same issue; when I press a function key in the deployed LWE application, for example the inside light switch, it just spins.

I've attached a zip file copy of my thing shadow, and a copy of the LSC and LWE application I'm using if you would lke help.

Denny

Thank you iox65 for responding to my post.

The lwe application is written for the cloud?

You mentioned before that you do not use lwe on aws, so did you modify the lwe application to point to the local device before downloading it to your logo? If not, the functions will point to the thing in the cloud and the lwe app won't work. Please let me know.

Also, I played the mp4 video you sent me.

There was no audio or captions, and the small portion that showed up was in German. However, what I got out of it was to make sure my traffic was not being blocked by a proxy server, or virus protection, or some other network security measure. I've checked to make sure i am not using a proxy server and have turned off my virus protection. LWE in the cloud still behaves and fails exactly the same way. I am going to uninstall lsc and lwe, then download a fresh copy of the 8.3 update zip file from Siemens to make sure I have fresh copy and will try a Cloud install again from scratch for about the 10th time.