Hi

I Can't download files from siemens website. I registered 8 years ago. for example this firmware.

https://support.industry.siemens.com/cs/document/107539750/firmware-update-for-cpu-1214c-dc-dc-dc-14di-10do-2ai?dti=0&lc=en-WW

So I don't know why???

thanks

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Split from Cannot download files.

The downloads are export restricted.

You need a extended registration.

Why do you have to log in and register for downloading export-restricted software and what data do you need for this?

Hello mojtaba.f,

sorry for the late reply, I had a time out for a few days. Could you do the download in the meantime?

mojtaba.f

Hi

I Can't download files from siemens website. I registered 8 years ago. [snip]

You said you registered 8 years ago - did you extend the authorization for export restricted software?
After completion of the export-restricted software examination, a query is sent by E-Mail after two years asking whether the authorization should be extended. If this is not confirmed, the check must be repeated.

Best regards,
Jen_Moderator