Skip to Content

SiePortal

The integrated platform for your product selection, buying and support workflow - bringing together Industry Mall and Online Support.

SiePortalDeutsch

Search

Home
Support Support
{{(apiData.Support | filter:{'rank':1}:true)[0].title}} Support
- Menu temporary not available
- Menu temporary not available
- Menue temporary not available
- {{item.title}}

Products & Services
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
Support Support
{{(apiData.Support | filter:{'rank':1}:true)[0].title}} Support
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
MySiePortal MySiePortal
{{(apiData.MySiePortal | filter:{'rank':1}:true)[0].title}} MySiePortal
- Menu temporary not available
- Menue temporary not available
- {{item.title}}
Cart ({{apiData.CartCount}})

Navigation

LogoSoft V8.4 Error: Unable to access the remote device

Created by: Toddek at: 2/13/2025 8:48 PM (6 Replies)

Rating (0)

Thanks 0

7 Entries

2/13/2025 8:48 PM	Rate (0)
Toddek Joined: 4/16/2024 Last visit: 2/14/2025 Posts: 9 Rating: (0)	I am having the same issue, but I am sure that I have the latest V8.4. My LOGO! is a 6ED1052-1MD08-0BA0 ------------------------------------------------------------------------------------------ Split from LogoSoft Error: Unable to access the remote device. Attachment Screenshot 2025-02-13 134506.png (169 Downloads)
	Last edited by: Toddek at: 02/13/2025 21:31:18 Last edited by: Moderator_Lan at: 02/14/2025 07:52:37 New subject after splitting
Suggestion To thank Quote Answer

2/14/2025 4:14 AM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 9/10/2025 Posts: 35940 Rating: (4500)	Toddek I am having the same issue, but I am sure that I have the latest V8.4. My LOGO! is a 6ED1052-1MD08-0BA0 The screenshot only is not enough statement. We need more information. Which IP address und subnet mask has the LOGO! ? Which IP address und subnet mask has the PC/Laptop ?

Suggestion To thank Quote Answer

2/14/2025 6:46 PM	Rate (0)
Toddek Joined: 4/16/2024 Last visit: 2/14/2025 Posts: 9 Rating: (0)	Here is a screenshot of the LOGO! IP and Subnet with a clip of the PC IP and Subnet in then same frame. Attachment Screenshot 2025-02-14 114019.png (184 Downloads)

Suggestion To thank Quote Answer

2/14/2025 6:55 PM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 9/10/2025 Posts: 35940 Rating: (4500)	The LOGO! and the PC aren't in the same IP subnet and the subnet mask are different. A IP address has 4 segments, the first three must be the same by a subnet mask 255.255.255.0. Use you a USB Ethernet adapter?

Suggestion To thank Quote Answer

2/14/2025 6:56 PM	Rate (0)
Toddek Joined: 4/16/2024 Last visit: 2/14/2025 Posts: 9 Rating: (0)	No, I am plugging it directly into my ethernet port on my PC. How do correct the issue?

Suggestion To thank Quote Answer

2/14/2025 7:00 PM	Rate (0)
ixo65 Grandmaster Joined: 12/18/2014 Last visit: 9/10/2025 Posts: 35940 Rating: (4500)	You must set the first three segments of the IP address at the same. Either you adapt the IP address of the LOGO! to the PC. Or you adapt the IP address of the network card of your PC to the LOGO!.

Suggestion To thank Quote Answer

2/14/2025 7:08 PM	Rate (0)
Toddek Joined: 4/16/2024 Last visit: 2/14/2025 Posts: 9 Rating: (0)	This resolved the issue. Thank you https://support.industry.siemens.com/cs/mdm/109741041?c=98458459403&lc=en-MZ

Suggestion To thank Quote Answer

|

Share this page:

Share this page on...

Follow us on