Hello, I have a big problem with an HMI MTP1000 Basic Comfort Panel. Yesterday I tried to update the panel remotely from TIA, but the update got stuck at 50%. I had to disconnect the power from the screen, and now it’s stuck in “Maintenance Mode.”

I would like to update the screen using a USB stick instead. I already tried to establish a connection with ProSave v20, but it shows an error during the initialization of the connection.

Is there any way to avoid using ProSave and perform the OS update directly from a USB stick?

Hello rafalsky

Yes, a Basic Panel 2nd Gen can also be reset to factory settings via USB.

Please see the following link:

https://support.industry.siemens.com/cs/us/en/view/109744950

Best regards, Costanza

Hi rafalsky,

No, the WinCC Unified Basic Panel does not allow you to transfer the operating system to a USB drive in maintenance mode. For this, you must use ProSave. Setting up the PG/PC interface correctly is a very important step.

Kind regards
Stefan