1/12/2022 4:38 PM | |
Joined: 10/11/2006 Last visit: 11/8/2024 Posts: 5935 Rating: (815)
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Dear Vivek, the latest update for V-Assistant is 1.07.01. Please find the download: https://support.industry.siemens.com/cs/de/en/view/109738387 Instructions for install please find v1.07.00 on the same page. -uninstall it carefully (I recommend a new start afterwards). -Install it as admin. - Check the aux.voltages. - Check your IP settings. - I recommend keeping the drives firmware on the actual version too. If the phenomenom is still present, please contact the customer support by opening a Service request.
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With best regards, |
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1/15/2022 11:46 AM | |
Joined: 4/23/2010 Last visit: 12/31/2023 Posts: 8092 Rating: (878) |
Hello Vivek Kansara, Which is OS on your laptop. If it is windows 10, please refer SINAMICS V90: Fix SINAMICS V-ASSISTANT connection failure FAQ may help you. |
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