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WinCC Flexible v13 RT random exit from full screen

Created by: AutoGen_4001544 at: 4/4/2024 6:03 AM (6 Replies)

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4/4/2024 6:03 AM	Rate (0)
AutoGen_4001544 Posts: 9 Rating: (0)	Hello, i'm facing an issue where RT application exits full screen randomly. If i restart RT, it goes back to full screen. HW: TP1200 SW: WinCC Flexible v13 What can be the cause for this issue/ what to check? Thanks in advance.
AutoGen_4001544 Posts: 9 Rating: (0)
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4/4/2024 11:56 AM	Rate (0)
itafusna Silver Member Joined: 2/17/2020 Last visit: 11/19/2024 Posts: 1125 Rating: (207)	Hi, If you're simulating a TP Comfort Panel, then you must be using WinCC Comfort / Advanced (TIA Portal). WinCC Flexible is used to program older HMI panels. What is the exact version of WinCC (TIA Portal) that you have installed, including ServicePacks and Updates? Does the same happen with a recently created new project?
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4/4/2024 1:13 PM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 11/19/2024 Posts: 14215 Rating: (1775)	Hello use the latest Update for TIA Portal V13: https://support.industry.siemens.com/cs/de/en/view/109759753 Check if its better after doing a reset of the IM folder: https://support.industry.siemens.com/cs/de/en/view/109778709 Bye Murof
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4/9/2024 8:22 AM	Rate (0)
AutoGen_4001544 Posts: 9 Rating: (0)	Hello itafusna, i'm not simulating TP, this behavior is present on physical device. I'm only accessing RT application on the panel itself, i'm not accessing/ opening this via TIA.
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4/12/2024 9:57 AM	Rate (0)
Murof Platinum Expert Joined: 8/3/2009 Last visit: 11/19/2024 Posts: 14215 Rating: (1775)	Hello AutoGen_4001544 So you are operator only? do you have acces to the TIA Portal and the HMI project? Bye Murof
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4/15/2024 8:45 AM	Rate (0)
Prof. Frink Platinum Expert Joined: 7/5/2013 Last visit: 11/18/2024 Posts: 3120 Rating: (516)	Hi AutoGen_4001544, if you can check this project in TIA portal, you may look for System Function "StopRuntime". In V13 you have to search manually. If you have TIA V14, you can open the same project and use "Edit > Search in project" to find where that System Function is used. Regards, Frink
	Pi is exactly three! All you have to do is think of things which people need but which don’t exist yet.
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This contribution was helpful to 1 thankful Users AutoGen_4001544

8/8/2024 5:50 PM	Rate (0)
AutoGen_4001544 Posts: 9 Rating: (0)	Hello Murof, i have access to the project.
AutoGen_4001544 Posts: 9 Rating: (0)
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