4/26/2024 2:02 PM | |
Joined: 8/21/2014 Last visit: 9/11/2024 Posts: 1029 Rating:
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Hello Pietro Meltzer, once everything is complete on your end, Siemens is doing a regulation check, which usually takes 2 to 3 working days. In exceptional cases it can take longer. After the check you receive an e-mail permitting you to download export-restricted software from the Industry Online Portal. For more details please refer to this FAQ:Why do you have to log in and register for downloading export-restricted software and what data do you need for this? If you continue to have difficulties, please contact us again Best Regards, The Helping Hand |
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5/2/2024 7:55 AM | |
Joined: 6/19/2017 Last visit: 9/6/2024 Posts: 8175 Rating:
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Hello Meltz, thanks for the clarification! From which website did you try to change the data? Please try the website http://support.industry.siemens.com/ and follow my instructions from the previous post:
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